Mary Kay Warm Chatter Training (Part 2 of 3)

Part two of warm chatter training is all about “tools.” These are otherwise known as convenient excuses to strike up a conversation. Fake, fake, fake.

WARM CHATTER TRAINING
Part Two: Tools to Use

Scavenger Hunt
Excuse me. Can I ask you a question? I am on a Human Scavenger Hunt, and was wondering if you could take a moment to look over this list and see if you meet any of these qualities? Great! While you’re doing that, please allow me to introduce myself. My name is [your name] and I am a beauty consultant with Mary Kay Cosmetics. My Director handed this list out, and I’m in a very tough competition to fill it in as fast as I can. You know, I just can’t help but ask: Has anyone ever offered you a complimentary facial with Mary Kay cosmetics?

Closing: Well, I have really enjoyed visiting with you, and thank you so much for helping me with my Scavenger Hunt! I hope you have a great day!

Model for Before & After Portfolio
Can I ask you a question? I couldn’t help but notice [sincere compliment]. My name is [your name], I’m a beauty consultant with Mary Kay, and I’ve been looking for some sharp people to model in my Before & After Portfolio. I would just kick myself if I walked by without saying something to you! Has anyone ever asked you to be a face model for Mary Kay?

Cashier/Helper in store
Thank you, [their name], you have been so [sincere compliment: nice, cheerful, helpful, patient]. I just have to ask you: Has anyone ever offered you a free facial with Mary Kay products?

Someone wearing bright colors
I love that [bright orange shirt, cute yellow sandals, etc]. I have come to find out that women who wear bright colors have bright personalities to go with it – and that means I’d probably enjoy getting to know you! Has anyone ever offered you a complimentary facial with Mary Kay cosmetics?

Someone who compliments your children
Thank you! I think you have impeccable taste… can I ask you a question? I am a beauty consultant with Mary Kay Cosmetics and I am looking for people with impeccable taste – such as yourself. Has anyone ever offered you a complimentary facial with Mary Kay products?

Someone that you allowed to ‘pass by’ and then you run into them again
Well, hello! I am so glad I ran into you again because after I/you walked away I was just kicking myself! You seem like such a sharp lady, and I especially like [sincere compliment: your smile, your mannerisms, etc.] and I just have to ask you: Has anyone ever offered you a complimentary facial with Mary Kay cosmetics?

And now that you’ve trapped her, part three will give you the answers to any objection (rejection) she may have regarding Mary Kay.

One Comment

  1. Tia

    Barf. I can’t imagine going up to anyone and saying these things. Mary Kay really teaches you how to alienate people. And they want you to recruit shy people to do this? HA!!!!
    What if you were to take this energy you have for building a “business” and use it to genuinely rekindle the relationships you have and form new ones? Now that’s something I could get behind.

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