For Mary Kay Sales Directors Who “Stumble Across” Pink Truth

Written by SuzyQ

Dear Directors,

Many of you have “stumbled across the Pink Truth website” and have read with horror and anger some of the posts and responses. Someone used the “watching a train wreck” metaphor and that is pretty descriptive. I did the same thing not so long ago.

I was bored and googled “negative Mary Kay” and found enough reading material on a variety of sites for several days. I was stunned. I ended up reading everything on the Mary Kay Sucks (now Pink Truth) site.

While reading I started making a list of “don’ts.” Frontloading was number one. I had never heard of the term until PT. Mary Kay Ash always said “You can’t sell from an empty wagon.” Start MK without an inventory? If I did that, I would be setting my new unit member up for certain failure. I was unable to “pull” emeralds and pearls, and believed I was at fault, because I was not an effective director.

Dual marketing? Believed that. If someone was naïve enough to ask me about a downline or an upline, I would patiently explain that MK was different. We build “families” not up and down lines.

We’re Number 1? I believed that too. It never occurred to me that MK didn’t track OUR sales to customers, only the purchases we made from the company.

Business owner? Yep. FOR myself, not BY myself. I sincerely believed what I told people. I really did. I thought I was conducting my “business” correctly.

Every month was a clean slate, and I would turn my unit around. We would be working together to make everyone’s dream come true. Every new seminar year meant there was another opportunity to change and be successful.

I started posting on PT. The first time I hit “post” I thought I would throw up. My paranoia was rampant. I argued that MK could work, it could be done correctly. I loved the women in my unit and certainly would never have done anything to hurt them. Mary Kay was my mission field.

I knew MK could work, I had “seen” success with my own eyes, I had talked to the top directors, I knew several nsd’s personally and thought nothing of giving them a call if I had a question.

The posters on PT were so patient with me as I wrote my comments under a variety of names because I couldn’t remember what name I had used… The posters I really remember “talking” to me were Shabby in Pink and BvSS. They may not even remember this, because, as I said, I changed my name so frequently. They posed questions and made me think. They provided info to me that I had never heard before and made me think. They gave examples from their own experiences and made me think.

I was so scared, so paranoid, feeling so disloyal to the company I loved, so afraid my dream of being an nsd would not come true, terrified about money and expenses. I had made such a huge financial and emotional investment, so many years and it comes to this?

To really be shown that MK is MLM and that’s all there was. If someone had approached me with Amway, I would have told them to ____off because Amway was MLM and no way would I be involved in that sort of scheme! It broke my heart when I learned MK is the same thing.

So, Directors, if you stumbled onto this site by accident, keep reading. Keep thinking.

It’s always about the timing isn’t it? This may be your time to learn something new about Mary Kay. I am not going to tell you to send your product back, to quit recruiting or to lower your goals and expectations. I know you believe you are doing the right thing and you believe God has placed this dream in your heart and He will guide your steps on the right path.

I know you believe MKC always has and always will make decisions based on what is best for the sales force. I know you believe. I hear the arguments going on in your head, most of us said the same things to ourselves.

All I want you to do is to be honest with yourself. Look at your finances. Expenses. Time management. Stress level. Meeting attendance. Recruiting prospects. Inventory expectations. Consistent customer sales vs. ordering patterns. Events, advances and retreats. What you will do with new consultant inventory suggestion? Will you order products for them knowing that some of the products will be changed or discontinued before they can sell them?

There is a lot to think about. A lot to pray about. We’re here if you have questions. I wouldn’t be here if people had not been kind and patient with me.

Peace be with you.


Another Former Director


  1. cindylu

    It really is difficult to defog. When I first heard that MK was dual Marketing I believed that silly saying. Every once in a while at a meeting a director would defend Mk when mlm was mentioned. I never saw any dove tailing. I never saw anything that was free. I wasn’t really allowed to advertise my business anywhere. Also the only thing that is number one are corporate, the MK heirs and a few NSD’s in this soul sucking pyramid scheme. When I got sick, there was no go give. No one in MK cared, no one helped including my SD and corporate. The best thing I ever did was send back product. I was lucky because I managed to trade an awful lot of it and was able to get much of it back. The rest I continued to return from time to time to other directors or new IBC’s. Whenever I would meet an IBC I would strongly recommend they quit immediately.

    1. BestDecision

      You never saw dovetailing, nor did I in over 10 years, because none of us ever had so many classes booked that we had to give them to someone else! When you’ve nothing on your datebook, there’s no need to dovetail. Truth!

      1. raisinberry

        Ha! I dovetailed one class in 15 years…but let’s get real honest here. We used that “avenue of income” as part of the con that they’d have SO MANY appointments on their books they’d need that special MK perk..

        Funny how my hostess didn’t like that I sent a replacement. Yeah that worked spectacularly.

  2. gotheart

    Thank you SuzyQ

    I discovered Pink Truth right after it was revealed to me, by my son who learned in college, MK was a disgraceful legal scam business with profits going to the well thought out marketing concept of the designers of the scam. Ya know how it takes a few weeks before ya discontinue the bombardment of voice mails and emails after quitting MK? Well by accident Scam Director Catrina Harris who is a National Scam Director now, sent an email out to those on her list, warning about a web site called Pink Truth, ‘go to web site Pink Truth,’ by accident while typing she left out the word “don’t” go to web site Pink Truth. Then ya know how ya reread the email ya just sent out? She discovered her error and then sent out a panic email explaining what she had done and in bold capital letters she typed out don’t go to the web site Pink Truth. Now normally I would of followed suit to her warning knowing she looked out for me and had my best interest at heart. However just being out of MK a few weeks I already felt the effects of being on my road to recovery and immediately went to Pink Truth, started reading, absorbing the more truth than I could handle but it all lined up to my experience. Like SuzyQ, I got paranoid, overwhelmed with what I experienced. Actual fearing my disloyalty being discovered, they’d somehow come and get me whoever the hell they were I wasn’t so sure, but I was afraid of them. This actual fear controlling me told me how car-cra I had become and gave me more evidence I’d gotten on the correct track for my life. However I still was a train wreck of a mess, there was no one to support my exit from the modern day business cult so I continued visiting the Truth site for healing. Now let me explain what I mean by no support. My family, cousins, in-laws, siblings, friends had shunned me from years because of my MK scam baiting paired with my Jesus professing freakiness, believe it and achieve it crap. The MK people immediately shunned me when I gave warning to what we were involved in. Ya know those I was closest to, after 27 years of my mis placed loyalty, there was just no one able to understand what the hell just happened to me. Now my husband and two sons could only take so much of my crying on a steady bases, so after a few days of being in a daze and unable to turn on the dishwasher they’d were overwhelmed at what to do with me. My only ones to comfort me were here at Pink Truth. For hours I’d have my emotional break downs, with all of you here on Pink Truth.

    All of you here on Pink Truth along with Tracy’s professional background with follow through of her taking the time to establish this site have saved my life. It took four years of reading Pink Truth before I realized I needed more help. I’d shut myself off from relationships not trusting my selection of people in my life which goes back to my childhood, bla bla bla. It has been almost two years of no therapy and last week I invite five women over for fun for the first since leaving MK to practice having friends over, I’ve met over the two years, just to see if I could plan a tiny party and overcome my anxiety. I did.

    It takes a lot of time to kick the abuse this scam causes in a soul to the curb but ya can do it. We will help you.

  3. Pinkiu

    I remember being so afraid to post because I thought that someone would recognize MY story. HA! I didn’t realize that so many of us, thousands in fact, have nearly identical stories.

    Why do we have the same stories? I came to understand that there is a MK playbook with recruiting scripts. In fact, there are scripts for your “higher ups” to use on you for EVERY situation. While I was taught to use these scripts on others to recruit, I didn’t realize until I came to PT that scripts are used on members after joining MK whether IBC, SD, FESSD, NIQ, etc.

    If you are an SD, please know that your SD/NSD used the same scripts on you to get you into DIQ or to purchase or frontload or “bee-live” as SDs everywhere use on all of us. Scripts are the mainstay of keeping the masses in lock step in MK. It is no wonder that our stories sound the same.

    I say all of that to free you from the fear that someone will recognize you here. No one will unless you tell us your real name. Even people from the same small town won’t know it’s you because so many women are churned through the MK cult in any given year that again, the stories will be similar. I promise that once you tell your story, and begin to post and reply, you will begin to find freedom that you forgot you had! You will begin to heal. I sure did.

  4. BrazilianSD

    I’m still a Brazilian MK SD. For while… Just waiting my termination. All the histories are the same, even in other countries like Brazil. The same scripts, the same lies, the same questions around our heads… I started MK in 2012 and now I’m trying to have my life back. Thank you for sharing your experiences, things that nobody says while in business.
    Sorry about my poor English. 🙂

    1. BestDecision

      Instead of having them terminate you, why not resign on your own terms? It was the most freeing feeling for me, and it felt like I was in control rather than being in the grips of MK Inc. and what they wanted to do with me. I wasn’t in any trouble or in danger of being terminated as you are, but you can still have control and not them! Good luck!

  5. BestDecision

    It’s interesting that the company shuts off Consultant ordering at 9:00 on the last day of the month, yet it remains open for Directors to order. Now why on earth would a Director need that additional 3 hours? It would be to do her math and figure out what she’s going to order to finish the month! In all my years as a Director, I never figured that out until now.

    MKI actually IS aware funny business happens every month, or else they’d make the cutoff the same for all sales force members. MKI IS enabling the behavior that was brought up to them on 20/20! And, MKI is NOT doing what’s in the financial interest of the people they lead with their “God first” mantra. Closing things off and setting boundaries would stop so much of that behavior.

    Directors, if you’re not admitting this as truth, you’re just as guilty, immoral, and unethical.

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