For Mary Kay Sales Directors Who Need More Production

Some coaching from a Mary Kay senior sales director on how her offspring directors can get consultants to order more at month end…. Let’s not kid ourselves. This is the heart of the pyramid scheme: recruit and frontload. Notice that this email has absolutely NOTHING to do with selling the product. It is pure recruiting and scamming orders out of newbies.

All of this ordering is encouraged without regard to any consultant’s personal situation. No regard to her inventory. No regard to her sales. Only regard to has she ordered yet? And if she has ordered, was it enough? And if it was enough, do I need more?

I love how the writer points out that these schemes have worked for her time and time again throughout the years. That is… It worked to suck orders out of consultants. (I know, Kaybots. It’s their fault if they’re not selling to support their orders. But do you see anywhere in this email where it instructs the director to help anyone sell anything?)


The countdown is here to month-end, & the adrenaline is rising. Your goal is in sight, but production is short. Where do you find it now? Your diligent efforts over the next two days could DOUBLE your production & increase your paycheck by even more than double!

There’s no telling how many more consultants you can still recruit & activate by Saturday, just by being out in the personal space of your prospects & operating with an energetic sense of urgency!

Preferably the groundwork has been already been laid for you to cross the finish line victoriously between your personal business activity & that of your unit in the last 28 days, & now all that is needed is focused followup on the phone.

Today is the day to view or print some reports. Think of them as treasure maps to production!

Be sure you have connected & downloaded the most recent reports i.

1. Go to recruiters and their teams and treasure hunt there first:

* Check your personal team to secure your own 13% Love Check. Have 5 of your team members ordered? Do you have in at least $600 wholesale yourself?

* What Red Jackets have an “I” by their own name, yet have team members who have  ordered? Unless an activating order goes in by Saturday, she will lose a Love Check. Alert her immediately!

* Now check for 9% & 13% potential upgrades with Team Leaders & above. What Team Leaders are short of $600, yet have 5 team members who have ordered or could order? What TLs have in $600 themselves, but are short of 5? A quick, excited phone call to those Red Jackets may be just the motivation THEY need to cross the finish line beyond what they are seeing today.

2. Now look at consultant wholesale production:

* Who placed an order last month who could be inspired to begin a Consistency Club pace by placing a second order in August?

* Who has been in the Consistency Club, but hasn’t ordered yet in August? Send out an email today with the “End of the Month Ordering schedule”, then have your office assistant call every one of these Consistency Club pacers just to remind them that the end of the month is Wednesday & what that schedule is. (Give her a script.)

I cannot tell you how many times this has produced orders, just because the end of the month had crept up on busy consultants who had no intention of giving up their Consistency Club status!!! Yes, they thank-you for conscientiously reminding them every month!

STRATEGY NOTE: If you do not have a Consistency Club promotion going in your unit, don’t allow another month to go by without placing a priority on this promotion! I have been running one for 15 years, & it has been the single most significant promotion I have ever run to maintain consistency in both my production & my paycheck. I have consultants who have placed $200+ orders every month for 8, 9, 10 YEARS!

* What new consultants came in in July who have not yet ordered? The deadline for her new consultant product bonus is this Wednesday! Has she been reminded of that this week?

* What other new consultants need to place initial orders before the end of the month? Are they aware that an order placed Sept. 1-5 will experience a long shipping delay? That DOES make a difference to new consultants! New consultants in qualifying units and/or on car teams probably have no idea that the timing of their order makes a big difference to someone else’s goal. If this new consultant has a Team Player personality, she will want to know that her timing can benefit a team goal. How you communicate that must be sensitive, but what has often worked for me was taught to me years ago by my Senior Director, Xxx Xxxxxx, “If you are going to be ordering anyway, is there any way possible you can do so by this Wednesday?”

* Check ordering patterns over the last 6 months. Who is “due” to order by her traditional pattern? (Example: usually orders every other month & has fallen out of pattern? Is she ordering? If her pattern has broken, why? Red Flag?)

3. THINK: Who has told you recently that she has sold a lot of product or “needs to order”? What if you call & offer to facilitate getting that inventory order in for her today before the end-of-the-month rush, so she can give the best service to her customers? From now on, anytime you hear that from a consultant, write a note to yourself in your day – timer the last week of the month… Has __________ ordered yet this month???

4. Finally, look at former consultants. Who will lose her wholesale buying power if an activating order doesn’t go in by Wednesday? Could a quick reminder call from you make a difference?

Our work is cut out for us, leaders, so put on your running shoes! Cross the finish line Saturday with your tongue hanging out, & whatever the scoreboard says, hold your head high! If this month is going to be great, we must MAKE it great!

So that’s the formula for getting consultants to order when you’re Dialing For Dollars. But what happens next month? You do it all over again, and hope to squeeze every last penny out of each and every consultant.


  1. coralrose

    Meanwhile, directors tell potential recruits that directors earn their commission by being good teachers to their consultants. (I assumed that meant teaching to sell.)
    It’s great that PT published this e-mail, because this makes the scam crystal-clear.

    1. Formykids

      Coralrose, you bring up a good point about teaching. Over the years, my wife, would always be convinced by her NSD to believe that she hadn’t learned enough to be a great teacher/leader to her people, whenever she was falling short or her business was struggling, which is pretty much every month. It took me a few years to figure out what that really meant. She and her NSD would never admit this, but what it looks like to me is a grand education in how to be an effective con artist. And yes that education has seen results in my wife’s ability to con people, yet it still hasn’t produced results in her business, because the market is so over saturated there is no there there. A big part of becoming an expert at conning people begins with learning how to con yourself into total, unquestioning belief. My wife is nearing her Masters degree in this.

      1. BestDecision

        We were constantly told as Directors that it was all our fault that our unit wasn’t growing, we’d missed a Leadership party, that we weren’t in Cadillac, etc. Yet, there are lots of Nationals who’ve admitted they never did either Court or even Gold Medaled. Then, we see scores of Directors doing either or both Courts but still aren’t farther along in the career path. The problem isn’t always the Director, but a flawed business model.

  2. MLM Radar

    From the consultant’s perspective, the best time to place an “activating” order is the first day of the new month. That way she gets three full months of “active” status.

    From the director’s perspective, the best time to place an “activating” order is at the end of the month. That way the consultant gets two months and one day of “active” status., and has to place another “activating” order a month sooner.

    Which do you think the director is going to push? Know that she’s always desperate to get orders so that she doesn’t have to “top off” production… again.

    Meaning, of course, that the best move of all for the consultant to make is to refuse to order… again… and then to return her inventory for the 90% buy-back and get out of this scammy business.

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