My New Recruit Is Signing on Saturday!

Written by SuzyQ

Whoo hoo! I have a new recruit! “She will sign Saturday morning, she gets paid Friday! This is so much fun and so easy!!!!” Until Saturday comes, and there is no response to your calls or text messages… the email address you had for her bounces and suddenly you can’t find her on Facebook (did she block you?)…

This is so common, it’s pathetic. We all live for new recruits. Product in your basement may be your “ATM” but recruits (team members) are your retirement income. Except that so many do not sign.

The typical scenario is like this: You take your “guest” to your Mary Kay meeting on Monday night. Your director is ON that night and your guest is so excited! YOU are so excited!!! Your director is soooooooo excited!!!! Your director calls your potential team member to schedule an interview, and suggests coffee or lunch and SHE GOES! The fact that your director giving is her a free mascara or a limited edition product “for her time” is a factor, but still…

SHE IS IN! She is so excited again! Your director was soooooooo good and your potential team member is all but in the bag! You call her. She squeals, you squeal! All you have to do is wait until she gets paid. No biggie. You send a thank you note. Your director sends a thank you note. You are imagining all of the applause and “Atta girl’s” you will receive at the next meeting. This is great! It’s easy! This “layering thing” works! ALL YOU HAVE TO DO IS ASK! Wow.

Until Saturday comes and she has disappeared from the face of the earth.

Your calls to her are unanswered, your director’s calls to her are unanswered. The emails bounce like rubber balls. No response to multiple text messages, even the “just checking to see if you’re okay” one. You can’t find her on social media, and you wonder if she has blocked you. Your voicemails increase in urgency. You are talking to your director frequently. She asks you to give it a day or two and try again. You agree and do so.

Your new best friend and team member has bailed. You will not get a response. Trust me on this. Who knows what happens? They find Pink Truth? Talk to someone else? Have an unexpected bill? Feel pressured and then calm down and think rationally? Realize that all of the marketing information shared at the meeting, and then restated again at the “interview” sounds too good to be true?

It happens to all of us. Really. Even directors, even top directors, OVER AND OVER AND OVER. More often than not. We learn as directors not to “count” the person until the agreement has been submitted. Then we hold our breath until we determine how much inventory they will come in with.

Please understand that there is a period of time between the actual signing of the agreement and the “Inventory Talk.” When a newbie signs an agreement, she is under the impression that her total expenditure will be $100 + tax and shipping. She is not told that there is more…

As directors we are taught that we lose $600 wholesale on the inventory for each day that goes by after an agreement has been signed but before she whips out her credit cards and buys the inventory. We like to set up an appointment to do the inventory talk with the newbie within 24 hours of the agreement. We go through the usual spiel, using the company brochure, or we copy another visual one off the internet… and off we go.

We hit the ordering bonuses, the “freebies,” the Star Consultant program, the recognition, the full wagon scenario, the website, the business kits, etc., like our lives depend on it. They do. The more production we bring in, the bigger our checks. Most of us bought the spin from corporate that “Mary Kay does not like her directors to have other J.O.B.S.” so this IS our income.

The worst scenario is when a unit member (or a director) has a NEW POTENTIAL RECRUIT at the end of the month. It is critical they sign NOW and come in with inventory. We know how quick someone can get a credit card. It is hard to avoid the desperation that oozes through the pores of the struggling director who needs just ONE star to finish a car, or do production, or get an award or whatever.

Consider this. Products change frequently. They have to in order to keep things fresh and to get everyone excited. But when those products change (and you never know which ones are next), you’ll have obsolete inventory. You could have a huge stash of inventory, and someone will order something you don’t have… leading you to have to order again. It’s an ugly cycle, this whole inventory thing. And your director and the company will discourage trading or selling inventory between consultants, because every time that happens, they lose out on an order that would have been placed with the company.

There is a reason that people change their minds after saying they will sign their agreements. They were smarter than we were.


  1. Ruby Slippers

    I have several thousand wholesale dollars (probably 2500- 3k real dollars) in OBSOLETE.
    Old miracle sets, old Skinvigorate brushes, old compacts,, old eye shadows that were obsolete one year after purchase . Now add on NEW OBSOLETE travel roll ups, cream eye shadows, liquid eye liners, etc. Past my year to send it back. I’ll try to use some myself.
    NO ONE WANTS IT!!! And why waste your time and energy trying to sell at 1/2 off to recoup. Not worth it. Most will go to my use or the landfill unfortunately. I don’t want to donate old expired product. And I cringe at the thought of 20+ years of “OBSOLETE AND “damaged” goods I “wrote off ” on taxes thinking it was “saving ” me tax $ as my MK fogged accountant explained. What a waste of 20+ years (mostly P/T and several years as a Director) !!!
    As soon as you become a Director the blindfold comes off . The unplanned meetings (if you are in a group) that are 100% promotions to ORDER more, endless recruiting to make production so you get paid, and finally NOTICING other Directors “Consistent Star Consultants” stand up for recognition but NEVER stand up for anything sold for week and rarely if ever for a 300 week. It’s ALL smoke and mirrors. Unless you want to be a consultant only and order as needed. It’s not terrible. Don’t become a Director or worse try DIQ numerous times.

    1. BestDecision

      You are so right. As soon as I became a Director, I saw all the lies and manipulation. Before I edited, I believed every NSD and Director in front of me. I thought Stars were profiting $300 a week, and I thought Directors were all making an executive income.

      I say recycle and trash what you can’t send back in and move on. At least you’ve seen the light!

    2. morningstar

      In a normal business model, the previous and/or upcoming obsolete inventory is turned over and taken out of the hands of the seller.

      MK sticks it to you. I think it has been revealed recently here all the upcoming changes, while upline is pulling current inventory.
      Also, vendor produced products in italy (face spray) and so. korea (masks – face and eyes) further shows corporate pushing the Sally Beauty competetion envelope…lowering costs, quality, separation from ingrediants, etc

      I have seriously ugly beaded lipstick holders and small purses from the 90’s to chuck or turn over on ebay. Buyer pays shipping!

  2. roo2

    It’s saddening to me how Mary Kay claims to be a zero landfill “environmentally” conscious company when their sole business model is front hauling a ton of plastic bottles full of chemicals to people that can’t possibly use or sell it all. Disgusting and sad that then all ends up in our stressed garbage systems. Mary Kay shame on you they care about no one the people the planet whoever… the bottom line is the only concern

  3. enorth

    “No quotas”

    There are lots of quotas in Mary Kay and all other MLMs. They’re just not called quotas.

    The quotas (typically called “production” or “volume”) ensure that the distributors continue to order products every month whether they want/need them or not. The distributors are the real customers.

    1. MLM Radar

      The first quota is hidden behind a lie. You think the $100 starter kit will get you the 50% off.

      Wrong. You don’t get 50% off until you pay another $225 (plus tax on $450 plus shipping) for your “activating” order.

      That $225 is a quota. It’s the first of many, at every MK level.

      Then you learn you’ve been blind sighted by another lie. That activating order expires. It’s only good until the end of the third month. You have to place another activating order to keep the 50% off, and another, and another…

    2. NayMKWay

      “Not a pyramid scheme”

      Another lie. We’ve all seen the anti-MLM meme, right?

      “If you need to tell people you’re not a pyramid scheme, you’re a pyramid scheme.”

      Quoted for truth.

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