Good Directors and the Pollyanna Effect

Written by Raisinberry

We here at Pink Truth are still human. We didn’t de-fog out of Mary Kay and suddenly become vicious negative sub-human life forms, contrary to the Pink spin about this website.

It’s no wonder that NSDs really don’t want consultants or potential recruits coming to this site and reading an opposing view from what they are being told at a guest event or from a recruiter. The information here opens up doubt. When you read Pink Truth, suddenly your suspicions become confirmed.

But let’s face it, you already had the suspicions or you wouldn’t have been “looking.” You didn’t just “stumble across” Pink Truth. You had a crack in your positive mental attitude bubble and went looking for answers.

Supposedly there are “good” directors  in Mary Kay doing everything right, and they are not guilty of the things we bring out. I would say a high percentage of Pink Truth (former) directors would call themselves “good” directors. Good directors care for their teams and set a good example. They promote selling along with recruiting and attendance at all company events in order to constantly refurbish the “dream.” They teach about image and attitude and goal setting and 60/40 and full wagons and scripts that work.

They “bee-lieve” in the company and support their sister directors and national if they have one. They never talk about anything negative because they have been trained to believe that you never know when your negativity would cause the downfall of another who is questioning themselves or the company.

A “good” director would never be a party to the things that rob someone of their dreams. Yes, I think all of us here were “good” directors. So who are these “good directors” who stay in Mary Kay, who have settled on a completely different perception about the business?

When you limit the amount of information you will allow, as any good positive mental attitude groupie would, you have created a fantasy world where only hearts and flowers color your day. What appears to be a lifestyle of encouragement, seeing only the positive in all things, becomes dangerous behavioral ground when applying the same model to business dealings. Unbeknownst to us, in the real world of business outside the “pink bubble,” some behaviorists and human resource professionals call this the Pollyanna effect.

In a paper written in 2005, by members of the management studies department at the University of Minnesota, (Goel, Bell and Pierce – “The Perils of Pollyanna-Development of the Over-Trust Construct”) the authors dig into the Pollyanna-ish notion that everyone is worthy of trust and everything should be viewed with only the best possible intentions. Life handing you lemons in which to make lemonade may sound all cheery and right, until one determines that there might be a reason you are constantly being pelted with lemons.

While Pollyanna might continue to believe she needs to get out another pitcher and ice, as we would have been taught in Mary Kay, one wonders why she doesn’t stop to evaluate why she’s a target. The “Positive Mental Attitude” model reveals the danger in never evaluating the cause of the reoccurring trouble.

At the source is what Pierce, Bell and Goel state is “over trust”, which results in “leniency in judgment over your trustors (influencers), delay in perceiving exploitation, and increased risk-taking. ”

Mary Kay is a model of the Pollyanna effect and its debilitating outcome in that all of us who succumbed to the teaching soon found ourselves unable to suspect our mentors of any exploitation at all, and certainly our influencers/mentors could not possibly be guilty of such a thing, they were “women of excellence.” And of course we trusted the career path and those who taught it, and to be negative was seen as a sure way to be defeated, so with our wide eyed Pollyanna beliefs, we took greater personal risks, hoping against hope that all would turn out well. “Just think positive and Bee-lieve!”

Every event, every meeting, every tape produced by Mary Kay and the NSDs is designed to foster “trust” in what they are telling you. By omitting any negative downside, you are swept away in a construct of “over trusting” which is why you went for years doing the same things over and over again, with less and less ability to evaluate the consequences.

No balanced evaluation was permitted, as you searched for what was positive in the negative scenario you were witnessing. This very effect is why Mary Kay has never grown out of this model. Mary Kay cannot evaluate. Mary Kay can only “redouble our efforts to think positively” and “press on.”

Likewise, the many “good directors” are trapped in a “glad game” exercising their blind trust in the women above them, who believe in the woman who started it all, without any serious evaluation of the thousand upon thousands of women who stopped and reflected and evaluated whether the trust was warranted and the truth was shared.

It’s hard to believe that such a seemingly noble attitude of positivity is actually a formula for exploitation in the hands of the unscrupulous. The idea that nothing perceived to be negative is allowable for discussion or reflection is to remain a child, living in a world of pretense, hands clasped tightly over the eyes and ears, humming a tune. Our director and consultant friends, particularly those who are being coerced up the career path are being exploited for their trust. They cannot read this site because it will shatter their rose colored glasses: treasured beliefs that have held them in Pollyanna’s world for so long will come crashing to the ground.

When you have believed so much, trusted so much in those you thought were telling you the truth, let every defensive barrier down, and practiced only positivity in the face of every warning buzzer that went off, while burying every suspicion- chastising yourself for ever thinking badly, you are an example of a Pollyanna in Peril. We who have come here are not “negative”…we have simply evaluated the whole picture and have now seen the cost of blind belief.

Every unit has members buried in debt, chasing recognition and prizes. Every director knows that she has “over ordered” inventory — not based on sales but on survival or upline pressure. Every director knows that consultants come in and flush out, and never question if there is a problem or solution. Every director knows they have slanted their training and counsel, omitting the full story and hiding from the consultant, anything that might discourage them (like the fact that they pay for their “free” car).

We urge you to open your eyes, you who are also “good directors” and evaluate whether being a Pollyanna has served you well, and even more importantly, whether those who follow you deserve the same fate.


  1. Cindylu

    It reminds me of the “Keep Sweet” philosophy of some cults with regards to women. Eventually even those exploited in these groups come to realize it’s mostly BS. The reality is yes indeed we are living, breathing and conscientious. We tried our best to believe, follow what we were told. Sadly it’s a one sided endeavor. IBC’s and Directors work hard. The company rarely do real advertising, marketing or change. For fifty years they’ve kept the same 50 year scripts, step ford wives tactics and blame game going. Why not it works for a few NSD’s, Corp and the heirs. When products constantly change unnecessarily, when recruiting is required and when women for decades have failed, gone into debt, then it’s time for a mass exodus of directors. PT is not the problem. The problem is the ethical dilemma too many directors are in daily.

  2. morningstar

    Thank you! It is obvious that corporate set up this weak chain from the top down. The heavy hoisting is by the rungs, while the cats get fatter. The chain is loosening thanks pink truth.

    All we want is decent cosmetics, which are in abundance.

  3. morningstar

    Let’s remember a moment where the “good directors” were several Nigerian women who had a global underground supply chain on sales funneling MK product to Africa, etc. They were at the top of the applause, touted as using all the rules to get to the top. While all the 60/40 lazy directors were held to that supply chain selling standard.

    Go away marykay

      1. Enorth

        “a global underground supply chain on sales funneling MK product to Africa, etc.”

        We can’t even imagine the schemes going on in the background.
        Yet, “Caitlin the Consultant” believes she can work her way to the top of MK by selling a lipstick and mascara here and there.

      2. morningstar

        Pink truth covered this and it was a trail indeed as I recall. Again I would not have known unless it was PT. Forgot how this all got revealed etc. I was following the exotic names that
        magically appeared at the top of every ruby diamond etc category. How did every one in downline look away, oh yeah $$$$$.

    1. BestDecision

      Exactly! Nigerian Directors exporting, recruiting people overseas to move their inventory. Thessy is still in! I was appalled and actually listed them as one of the reasons I resigned. MK turned their head and ignored it for so long. All for money!

    2. raisinberry

      And not just “Nigerians”…Anybody remember the meteoric rise of Dacia? I was informed that their group did Lot Selling to So we checked and sure enough, Alibaba was swamped with Mk Cosmetics for sale. I guess the legal department really enjoys our “leads”.

      All just innocent fun, don’t cha know.

  4. Char

    “We who have come here are not “negative”…we have simply evaluated the whole picture and have now seen the cost of blind belief.” — Amen to that.

    Nearly every word in this excellent article can be applied to other cults. “Blind belief” aka faith, never show “doubt” or speak badly of the worshipped, etc.. Quite scary when you think about it.

    In cults or specific belief systems, you start to believe you are acting for the greater good. MLMers think that. They think they are special, chosen. That they “get it”. In reality, they are just resisting information not taught by their own hierarchy, and they view others who don’t subscribe as lesser humans missing out.

    “It’s hard to believe that such a seemingly noble attitude of positivity is actually a formula for exploitation in the hands of the unscrupulous. The idea that nothing perceived to be negative is allowable for discussion or reflection is to remain a child, living in a world of pretense, hands clasped tightly”………..praying to some idol in a “house of worship” or at some seminar rally. Both scenarios rely on belief and brainwashing. Math and science are not welcome because it blows the whole thing out of the water. Don’t ask intelligent questions. You’ll be considered a doubter and negative, or perhaps even the Devil? Lol.

    Remember when we were about 8 years olds and your wheels started turning? “But mom, how does Santa deliver presents to EVERY house on the planet in one night and hear all our requests?” “It’s magic, darling. Pleasant dreams.”

    Just keep “believing” in Mary Kay. Why? That’s all they have to work with. “Faith in the system” is what MLM leaders constantly regurgitate.

    Faith, there’s that word again. I admire people who operate with facts first. I question the faithful, but questioning isn’t what we are taught to do. What we are taught is bassackwards. We are taught that “faith” is to be admired e.g., “a man of faith”. But, in the wrong hands, Faith itself is dangerous. History proves that, sadly. The faith you had in Mary Kay proves that, as it was all a con game… the end.

    *When referring to the other cults in this post, I’m not condemning the need for rules in society, a sense of community, or all the good some organizations do. I am ONLY referring to anyone who believes that one must follow a belief to be “good” and “saved” or Ye be sentenced to the “fires of hell”. It’s damn ridiculous and not healthy for ALL of mankind.


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