A 100% Satisfaction Guarantee or Not?

From time to time, Mary Kay sales directors send out mass emails about the company’s product guarantee. In these emails, they’re discussing all the ways that the company might be trying to “get out of” honoring the 100% satisfaction guarantee on the products. I always find this interesting, because I …

The Pink Truth Product Spoiler

At Pink Truth, we have a short (but colorful) history of spoiling Mary Kay’s secret planned product launches. Most notably, I announced the plans to change all lipsticks, compacts, and color cosmetics to the new black compacts… a full six months before Mary Kay Inc. was prepared to announce it …