http://www.pinktruth.com

THIS INFORMATION IS FOR CONSULTANTS IN THE UNITED STATES ONLY. (But a spreadsheet to assist with Canadian returns can be found here.)

If you're looking for information on selling your Mary Kay products on eBay, it can be found here. 

Call Mary Kay's main phone number and ask for Product Repurchase: (972) 687-6300 

You can cancel your agreement with Mary Kay at any time, and return any products up to the wholesale value of inventory purchased within the last 12 months.You do NOT need to be an "active" consultant to send back your inventory. You only need to be non-terminated (i.e. you have ordered at least once in the last 12 months).

If you send back your inventory using this repurchase option, you are terminating your contract and will no longer be an independent beauty consultant.

You do NOT have to communicate with your sales director or recruiter to do this. Simply call the company at (972) 687-6300.

During this phone call, you will be told the wholesale value you are eligible to return, along with the date by which it must be RECEIVED by the company. Make sure you say "SEND ME THE FORM", otherwise they may consider your phone call just a request for information.

Please confirm over the telephone whether you are being quoted a retail or wholesale figure. They generally quote the wholesale amount eligible to return, but consultants have found it necessary to confirm which figure they are being quoted.

Upon hanging up with the repurchase department, THEY WILL CALL YOUR DIRECTOR to let her know that you're planning on returning your inventory. You do NOT need to speak with her prior to doing it. (In fact, it's advisable that you avoid her, since she will try every trick in the book to guilt you into not returning your products.)

If you do speak to your director, kindly remind her that during the recruiting process you were told that one of the advantages to MK was the product repurchase option. You're now utilizing that option.

You can return to Mary Kay Cosmetics the following items:

• All Section 1 products
• All Limited Edition Section 1 products
• All Discontinued Section 1 products

However, you should be aware that you will be credited with the MOST RECENT WHOLESALE VALUE of the item, which is not necessarily how much you paid for it. (Example: You bought an item that cost you $10 wholesale. It has been discounted by MK to $7 wholesale. You will get only $7 wholesale credit if you return this item to MK.)

YOU MUST SEND THE "OFFICIAL" MARY KAY FORM WITH YOUR PRODUCT RETURN. We have an Excel spreadsheet that you can use to help tally up your return, thanks to BananaRama.

For reference, here is an actual repurchase form from Mary Kay, circa 2007:

Page One and Page Two

Note: If you want to return your starter kit, please see this page. 

How to complete your return:

• All items must be in "original and unused" condition. You do NOT need to have boxes to return the items, nor do you need to peel off any labels that you may have put on the products.
• Mary Kay's practice has been to NOT check your products against the list of items you purchased within the last year. Therefore, if they continue this practice, you may return anything up to the eligible dollar amount.
• Create an itemized list of the items you are returning. You do not need to make a separate line item for each shade of color cosmetics. You may simply say 102 lipsticks, 85 eye colors, etc.
• To double check the current price of products, pretend you're doing a product replacement for a customer, and enter the part number of the item. Up comes the most recent price for which you'll get credit.
• Do the math for them. The Repurchase Department is known for doing "Mary Kay Math" and not always getting it right. Add up your retail and wholesale returned.
• Multiply the retail by your sales tax rate to determine the amount of sales tax that will be refunded to you.
• Multiply your eligible wholesale by 90%. This is the amount you can expect to receive back.
• Understand that they are going to deduct the company's cost of prizes and free products received in the last year, but this is usually very minimal for most people.
• If you owe any commission chargebacks, this will also be deducted from your refund.
• Box up everything and ship it via UPS or FedEx, and if you've got quite a bit of product, I recommend insuring it as well. Our members have found FedEx to be more cost effective than UPS.   If you use the cardboard boxes in which Mary Kay sent your products, you must fully cover the "ORM" marking from Mary Kay.

Ship Your Products To:

Repurchase Department
Mary Kay Inc
1330 Regal Row
Dallas, TX 75247

Note: Our members have found FedEx to be more cost effective than UPS.  

Commission Chargebacks:

Anyone who originally received a commission on the inventory you are returning to Mary Kay will be charged back for that commission. It will be deducted from her next commission check, or if she's not getting any commission check, the company will send her a bill.

Please do NOT let this stop you from returning your inventory. You have FAR MORE MONEY AT STAKE than the people who earned commissions. Suppose you are eligible to return $5,000 wholesale. Your sales director would owe back $650 in commission, and your recruiter would owe back between $200 and $650. That's not much money compared to your refund of $5,000 wholesale plus sales tax refund of $500+.

Your director/recruiter tell you this is a business, and they are right. If they're serious about their businesses, they will plan for the possibliity of commission chargebacks. Don't lose out because you're worried about their commission checks!

Becoming a Consultant after Returning Inventory:

If you take advantage of the product repurchase option, you will not be able to be a consultant again. (In some situation the company HAS allowed women to become consultants again, but the official policy says you cannot.)

Do not let this deter you from getting your money back. If you ever want to get back into a business like this, there are plenty of other companies out there. Do what is best for your family now!!!

A note on returning product belonging to others:

We do not promote dishonest in product returns at Pink Truth. We believe in getting back the absolute most money you can get from Mary Kay while working within the rules.

Returning product belonging to someone else with your return unfairly creates a commission chargeback for an upline that wasn't responsible for that product. (i.e. Your director has to pay back commission on product that she never received commission on in the first place!) Therefore, we discourage this practice. 

Your Final Step:

If you have inventory left over, please visit our discussion board to trade/sell that inventory to others. 

Comments

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willrosy   |2009-01-07 20:48:02 I have a question... I have a friend who called and got the form and sold back her product and she had some things that she purchased over a year ago. I have quite a bit of inventory left (some from my initial purchase!) but it has been over a year since I've purchased it... do you know whether or not they will buy any of this back? Do you have to call first before you send it back?

mkvickio   |2009-01-12 11:03:25 What happens if you just pack everything up and send it back? I guess we are at the mercy of their numbers.

mkfoolnomore   |2009-01-13 23:49:38 Hello, I have a repurchase form with retail value quoted. I am a little confused why they quoted retail, but does it really matter? I am getting ready to ship products this week and would really appreciate any advice or suggestions. Thank you!

justanothernumber   |2009-02-28 11:37:37 I have the same question - what if my left over inventory is over a year old? I was in the mindwash and bought the 3600 package and never sold over a thousand and that was 3 years ago. I am the single mom of 3 kids with no job - so the sooner I get out of this and get my money back the better!!!! Help

amberkay25   |2009-03-11 00:05:46 I need some help here!!!!! I am sending my product back to Mary Kay. Ok, this is what I need help with. After I send my product back and get my money back, will the company charge me money on any of my consultants that send there product after me. I can't get a strait answer from Mary Kay. I have called 4 times and it's different every time. Please HELP!!! Thanks for your time. Amber

mkex   |2009-04-07 14:08:01 I returned my MK product and am shocked I received a check in about two weeks. Only thing is, it is incorrectly calculated! (no surprise) Who do I call to get this corrected? MKVICKIO - I wouldn't advise you just pack and send back. You will be at their mercy and may never get anything back. Fill out the form so atleast you know what you're getting back. Good luck!

mkex   |2009-04-07 14:08:56 PS - I still have alot of Section 2 products. Any idea how to get rid of these?

Rachel   |2009-04-07 14:26:50 The return only applies to products you ordered within the last 12 months. Some people have got refunds for older products if they were within the price limit that Mary Kay corp quoted (the price is based on what they bought within 12 months), but there is no guarentee with that.

Rachel   |2009-04-07 14:27:53 Also, to correct problems, you would call the same number as for getting your repurchase information.

PinkPhobia   |2009-04-21 11:53:30 i'd like to piggyback on amberkay's question. i have 1 consultant under me and she ordered just $200 initial (smart girl). i have been wanting to talk to her about PT, and wanted to know if her returning products would cause a chargeback on me, since i was her recruiter. my commission check from her order was a measly 9 bucks, lol, so i guess i could deal, but i am curious!

gotsuckedin2   |2009-05-19 13:40:36 I just got my check for returned inventory in about 1 1/2 weeks. MOST of the product was not purchased within the last year, but it all equalled exactly the dollar amount they quoted me in retail dollars. I included a spreadsheet detailing the current cost (per MK InTouch product replacement) and totalled everything with retail price, retail tax, wholesale price, 90% of wholesale, and 90% wholesale plus retail tax. I don't think they even looked at the products; the check was made out for the same figure I gave them, which was the most I could get back. Again, there were few products included that were purchased in the last year; most of it was from that fancy first inventory order that my brilliant director so sweetly placed FOR me. Like I was EVER going to sell five different kinds of perfume that no one had smelled... Feel free to email me for a copy of my spreadsheet to use for a template!

PinkPhobia   |2009-05-19 14:20:27 gotsuckedin2, i tried emailing you but it's not working for some reason. i'd like to see your spreadsheet!

raisinberry   |2009-05-19 17:41:38 wow..sorry guys that you asked these questions so long ago...Its easy to miss posts that are not done on the main page article..but YEA to Rachel and PinkPhoebia for due diligence! You Rock. mkex...have you tried to sell your section 2 to local consultants? That's the easiest and least amount of hassle. Otherwise Ebay or TOP (Touch of Pink Dot com)

Chele   |2009-05-20 17:59:13 Just want to thank the PinkTruth website for offering a spreadsheet to return inventory. Just finished with my list and looks like I'll be returning over 11,000 (retail). WOW!!! How did I ever let it get that far!!! So glad I am finally out. Hope the return check will make a dent in my MK debt.

DLPSOY   |2009-05-20 18:16:16 Chele! That's awesome! Congratulations!!!!

mypuddin   |2009-06-04 18:33:44 I'll be sending back about 1100.00 wholesale but had a question: Should I wait until the end of this quarter (June 16) to send it back? What are the consequences for the SD? Thanks!

disillusionedbymk  - Returning the free "bonus" inventory   |2009-06-06 18:07:01 I am planning to call MK on Monday morning to get things rolling. I invested about $2500.00, give or take, so I received some of the free "bonus" product for my large initial order. Does anyone know how that works when I return stuff? Will they expect me to send that back, and only give me the tax on that extra amount?

mypuddin   |2009-06-07 07:50:58 That's a good question. Since I used my makeup, I know I can't return it. Any Section 2 product can't be returned. I figure since it's "free", you won't be getting anything back for it (someone please correct me if I am wrong). Try to sell on eBay or TOP (that is what I will be doing since once my unit finds out I'm leaving MK, they won't have anything to do with me, which is OK).

jrizzle8407   |2009-06-07 23:10:35 So when I signed up to sell Mary Kay, I was working an easy job and living at home with my parents... and literally a week after, I get a teaching job in the public schools for the fall and now i'm buying a house!!! So it's just become a hassle to sell.... so I will be sending my back..... do I need to call them before I send it back? I've done the spreadsheet and got them packed away in boxes... is it this simple?!

disillusionedbymk   |2009-06-11 19:57:17 When I talked to them, they said they cannot process the inventory return without your filling out the form. (I guess this is because they need your signature on their stuff saying you are cancelling your agreement and everything.) They can fax the form to you though, which makes it pretty easy.

mypuddin   |2009-06-12 07:10:56 I sent everything back Wednesday with the Excel Spreadsheet (Repurchase said that was OK) and a letter of resignation (Repurchase asked for that). I imagine the letter with my signature would be good enough. Still no word from my SD, which is good!

PinkPhobia   |2009-06-12 07:14:19 oh crap, did i need to include a letter of resignation too?? i swear, if i have to send one more thing to corpse, i'm gonna scream. it was hard enough getting all that inventory packed up, especially when i have ZILCH experience ever doing something like that!

mypuddin   |2009-06-12 07:20:04 I'm sure if you filled out and sent the forms they gave you, it would be enough. Anyone who knows for sure?

PinkPhobia   |2009-06-12 07:26:36 i didn't fill out the forms they gave me. i just used the PT spreadsheet, because on the return inventory page they said it was enough. if i don't get my return i'm gonna be pissed (not at PTers, but at corpse for sucking so much).

dupedbypinkfriend   |2009-06-12 07:34:39 No, you will definitely get your blue check (lookin' forward to your blue check boogie!) but I think it would be a good thing if you at least call to tell them that you want all of your personal info terminated, and do not want your number reactivated. They will let you know if they require a letter. Usually all that is needed is your signature and consultant number on that sheet you sent.

mypuddin   |2009-06-22 10:53:01 Well, I got a purple card from Corporate today to call them with more info so I could get my refund. They told me the Excel Spreadsheet and resignation letter was not enough to terminate my consultant number, that I would need the form from them and my signature on it. I asked them to fax it to me (they just did) and I can then fax it back to them (which I'm about to do).

PinkPhobia   |2009-06-22 13:09:20 i called corpse about it and they said i should fax them the form with my signature on it, which i did. now i'm locked out of intouch!! WOOHOO!!!!!

mypuddin   |2009-06-25 07:43:21 My MKInTouch is now disabled! YAY!!!!!

chopportunity   |2009-06-25 08:32:21 Congrats to you Mypuddin and Pinkphobia! Ain't it grand to be locked out. Let us know when that blue check comes so we can all boogie down! I did not see this until today. Sorry to miss you alls questions.

chokedbypink   |2009-06-27 11:17:14 so, I read all ya'lls comments and stuff about how you did it and what you did and all, but I guess I'm not real bright, because I'm still kind of lost and confused. Could somebody dumb it down in a step by step for me? I'm in college, and work two jobs, got suckered into this by my big sis in my soroity (which hasn't spoke to me since I placed my 3500 dollar order I had to get a loan to buy), so the sooner I can get this stuff outta my bedroom, and a check in the bank the better! Thanks for any help/info you can give!

mypuddin   |2009-06-27 11:53:44 chokedbypink: I'm assuming you are wanting to return the inventory to MK. All of us are happy to help in any way we can with advice based on our experience. Just follow the instructions above and you should be good (you will need the sheet from Corporate to terminate your agreement and before they can issue you a check-they can fax it to you). Insure the inventory you send back!! As far as the sorority sister that got you into this-being an alumni member of a sorority myself, my advice would be to treat her cordially and with no animosity. You will smell like a rose because of it. If she gets vicious, by all means defend yourself, but do so with dignity and respect for yourself. Take care and let us know if you need assistance.

tpal  - question...   |2009-06-28 11:17:44 i have like 25 lipsticks that are the older style with the silver shell instead of the black. i dont think corp will take it back or refund my money. so i was going to sell them on ebay. its just such a hassle. i just want my money back!!!! have 2 kids and one income. im stunned that my SD could sit at my dining room table and feed me a heaping pile of bullsh*t. how could she look at my children and know that she would put me in debt? i am so upset!

mypuddin   |2009-06-29 11:11:41 GOT MY CHECK!!!!! HAPPY HAPPY JOY JOY!!!!

trandybennett   |2009-06-29 14:47:00 Can you return some inventory if you bought too much but still want to stay a consultant? I just need some of my money back because I think I initially bought too much. OR how do you do a refun for a customer?

tpal   |2009-06-29 18:27:49 trandybennett, unfortunately you cannot return part of your inventory, what i did when i was still a consultant was i sold some on ebay. the only way to send your product back is to send all of it you can refund a customer by using intouch website and going to the ordering section and product replacement. you use this either if the customer would like something different or if you have to refund their money, and you can use this to order a different product for your stock.

tpal   |2009-06-29 18:29:45 just sent off my product, weighed about 50 lbs!!! i just want to be done.

mypuddin   |2009-06-29 18:33:54 Congrats tpal!

lizliliy   |2009-06-30 14:13:11 I am still waiting on my check. Hopefully i get it soon. How long after you mailed your inventory back did you receive your check? My MaryKay intouch is still active. Ugh they are so slow.

puc4now   |2009-06-30 14:20:42 Actually, I think the Repurchase Dept. does a pretty good job with refunds when you consider the hundreds of pounds of MK crap that they have to process every day! Keep checking InTouch. Once you're locked out you'll have a check in 7 - 10 days. Hang in there. It's coming soon.

lizliliy   |2009-06-30 14:54:10 lol that's true i bet they get a lot of things back. I am just anxious to get my check to buy some baby things. LOL I will check intouch every day till I get locked out.

lizliliy   |2009-07-01 12:33:59 YAY! I've been locked out of InTouch!!! YAY!!

mypuddin   |2009-07-01 15:10:04 Congrats on being locked out lizliliy!! My hubby was selling some Section 2 products for me and got the following message (it was prefaced with "question about your item": Just curious. Why are you selling?? I have a MK business and love it. I can help you get yours going and really make money. With a $100 investment you can build something that is yours. Let me know and we can talk. Dont (sic) underestimate this business. Not sure why you stopped, but now is a great time to join with a great team. We are in qualificaiton (sic) for cadilac (sic)unit. Please give us a chance. e-mail me and then I will give you my number. I can't believe (and unlike this person, that word is spelled correctly) the lengths some of these people go to.

gotsuckedin2   |2009-07-01 19:54:00 One more thing...the article mentions that your Director will likely call you to try to "woo" you back and discourage you from returning your inventory. I'm one of those people who feels terribly whenever I have to say no to someone, so to avoid the problem entirely, I went on InTouch before calling Corpse and changed my registered phone number in my profile to an old, inactive cell phone number. I never heard from her, so I think it worked Congrats to all of you strong women for knowing you're doing what's best for you and your family! It's such a relief when that check arrives!!!

dupedbypinkfriend   |2009-07-01 19:57:47 Tricky! Good job, GSI2!

tpal   |2009-07-02 20:28:41 There are several emotions that i have been dealing with terminated my agreement. First, is the embarrasement, to think that I harrassed my family and friends to buy lipsticks and host parties. Second, is the level of debt and the anger it causes. The money, I could of saved for my childrens education. At the time I thought that I was doing the best thing for my family, that this opportunity was going to change the life of my children and myself. The thought of dressing up and wearing makeup and having girlfriends and making MONEY was everything a mother wanted to hear. It became very apparent that this business is not what they make it out to be. I have met so many great women while working as a IBC. But the same question arose time and time again, "Why isnt this business profitable for me, what am I doing wrong?" The answer is NOTHING. You did nothing wrong, because this "business" was set up for quick sales and failure. You grow off of others debt. When I was a IBC I had recruited 3 "team members". Having to explain to them that I was terminating my agreement was very difficult. To realize that this business was not a healthy life for my family. I am so happy I am out of MK. I will use the refund to pay off a portion of my debt. The most important thing is that now when I get done with my real job I get to spend time with my babies instead of having to put heels on and run out the door.

lizliliy   |2009-07-03 17:53:16 I got my blue check today! YAY! There was some difference from what I figured to what they sent me. Also their wholesale amount is not half of their retail amount. Guess I will give them a call Monday and see what they tell me.

mypuddin   |2009-07-03 20:50:53 I had the same problem lizliliy. They shorted me $48.67. When I asked for the difference, they sent me a computer spreadsheet that is confusing as heck (It's every order I placed so I will have to go through my invoices on every order I placed to see what they gave me-then again, maybe that's what they count on, that you won't go to the trouble and just accept what they gave you)! If you figure it out when you get it, let me know!

soon2wed   |2009-07-29 09:25:19 I wasted some of my wedding money to start this "buisness". Im so happy to have found this site for help. Hopefully I can recover some $$ before the big day!

Piiinksucks   |2009-07-31 01:33:27 *thinking to myself " i knew their was a reason i'm wide awake and can't sleep becausei found the TRUTH"!! Hi ladiesm i'm a recent consultant and when i say recent i mean probably not even 6 months...i was dumb enough to buy about $2400 of products and haven't sold anything!! My husband has used the mk men soap and moisturizer and i've only used a few items, but for the most part all of my product is still in the original boxes. I dont have time for this at all, and she(recruiter) made it seem like it was sooooo easy and when i told her the day i got my product i wasn't sure about this she made it seem like i was overwhelmed etc..which in reality i was starting to figure things out!!..I feel i got scammed and i've gone to one meeting which is not for me cause its all about money money money...who has time i have 2 kids, husband, house and career! So i want to send my stuff back and have no idea on how to calculate the retail value, wholesale this and 90% that (my recruiter took advantage because i came out the hospital and she made it seem like if i buy this stuff it would be great and my mind would change as soon as i got it) Can somebody please break it down for me, cause i would like my check before i relocate and surgery. I guess i have too much on my mind and i would hate to not get what i'm due because my mind is jumbled. Based on what i read you women are very helpful and caring so THANK YOU IN ADVANCE for the help *now i can sleep better tonight*

mypuddin   |2009-07-31 07:35:11 Hi Piiink Sucks! There is a Excel spreadsheet you can use (the link is in the article on this page) to figure out what you will get back. You may use that if you send all the inventory back to the company (you don't have to wait to sign the MK form to send it all back, but you will have to sign it and send it to Corporate before you get your refund check-I faxed mine to get it done faster). Insure the inventory and use FedEx. That is what I did, and it was the best decision I ever made while in MK.

Piiinksucks   |2009-08-04 10:40:10 Thank you Puddin....also what is section 1 products and section 2? I have my boxes ready to be shipped and i'm calling them today for my form. I just want to make sure i'm doing this the right way since i can't call my director(who still hasn't sat down with me like she said she would) or my recruiter. And was it okay for me to take out what i want to keep for myself, like a few eyeshadows etc? I just need to get this over and done with so i can sleep better at night!!

mypuddin   |2009-08-04 11:06:46 Hi Piiinksucks! Section 1 products are what you sell to clients (skin care, makeup, etc.). These are the only things you can send back to the company for a refund. Section 2 products are promotional materials, roll up bags, samples, and hostess gifts. These are not returnable (I sold mine on eBay to recoup some funds). It is absolutely OK to keep items for yourself (you bought them, just won't get reimbursed for them). Once you get off the phone with Corporate, they will call your SD (you don't have to talk to her-that's why there's Caller ID). Good luck to you and let us know how things progress (and when you get your blue check from Corporate)!!

Piiinksucks   |2009-08-04 16:06:41 Hiya Puddin...well i called them and they said they can't fax me the forms so it will be mailed to me and i can't fax it back or something because it's legal forms. I just want this over with!! I really don't care they call my SD..i've only met her ONCE at a cult meeting, lol.Not for me at alllll..this site is the best!! And thanks for really helping me out

mypuddin   |2009-08-04 17:14:58 Hi Piiiksucks! You are more than welcome for the help and if you need further assistance, please don't hesitate to ask. They are full of $*#@ when they say they can't fax the form or receive the faxed form. Of course, I had already sent all the product back when they sent me a postcard saying I needed to sign their form so that may have had something to do with it. Maybe they figure you will change their mind if you have to wait for the form-DON'T!! Send it back!!

raisinberry   |2009-08-04 17:24:46 Hats off to all the ladies of PT. Your generousity of spirit is helping so many women avoid the debt pit.

dupedbypinkfriend   |2009-08-04 17:42:35 Piiiksucks, good for you. And BTW, you do not need to sign their official form at all - I'm talking about if you are in the USA - not sure if there is a difference if you are in Canada, or somewhere else. I used the form here, signed it and put my consultant number, the date, and a brief note saying I wanted to be reimbursed for my returned products, I wanted to be terminated and I did not want my personal info to ever be activated again. I got my check 2 and a half weeks later. I never asked for the form.

Piiinksucks   |2009-08-04 19:33:37 Ohhhh duped that will work for me!!! I'm in NJ so this site is helpful..i will hook up my printer tmrw and do everything

mhw1104   |2009-08-06 08:47:18 I called corpse yesterday and was told I could send back $5,404.50 in RETAIL. They would not fax me the form. Question: Can I only send back products that I ordered in the last year that are still sitting on my shelf? What about products ordered more than a year ago? I don't think I have 5k worth of products from the last 12 months, but certainly enough if I use some of the older stuff.

mypuddin   |2009-08-06 10:11:40 Hi mhw1104! As far as them not faxing it, that must be a new thing they've started (which really sucks, by the way). I've signed home sale documents via fax so for Corpse not to do it is slimy. To be safe, send back the products you've purchased within the last 12 months and sell the rest on eBay or TOP. In that form they send you to sign it says they'll refund your 90% but anything not eligible is surrendered to the company with no compensation owed. Good luck!

Piiinksucks   |2009-08-06 10:39:35 I'm thinking they are not faxing the form anymore because they think we will change our minds by the time it gets to us.I know i won't because i'm ready to get rid of this stuff. I might actually keep a perfume or too and a satin lips set and eye firming cream and moisturizer.The rest will be going back...I'm patiently waiting on my form.Hopefully by next week its out of my house!

mypuddin   |2009-08-06 14:46:53 Piiinksucks, Good for you!! I kept a few things myself and sent the rest back. I didn't even wait for the form, just sent it back insured with the Excel spreadsheet and resignation letter. Then of course I get the call saying I need to sign the form. As soon as they got it, they locked me out of InTouch (YAY!!!!).

dupedbypinkfriend   |2009-08-06 15:17:21 Quote: Can I only send back products that I ordered in the last year that are still sitting on my shelf? What about products ordered more than a year ago? I don't think I have 5k worth of products from the last 12 months, but certainly enough if I use some of the older stuff. It does not have to be the exact products that you purchased within the last 12 months (if you are in the USA). Any combination of products that total the eligible amount is okay to send back. You may not receive full price on items that may have been discounted, though. I have read here that some ladies included copies of their packing slips on discounted items to prove what they paid for them, and requested full price. I don't know if that works, but it would be worth a shot.

dupedbypinkfriend   |2009-08-06 15:20:07 Quote: In that form they send you to sign it says they'll refund your 90% but anything not eligible is surrendered to the company with no compensation owed. In this case, "not eligible" means only the dollar amount over and above the amount that they quoted you, not the specific products.

dupedbypinkfriend   |2009-08-06 15:26:56 Quote: ...sent it back insured with the Excel spreadsheet and resignation letter. Then of course I get the call saying I need to sign the form. Yeah, your signature needs to be on whatever repurchase form you use. If you include a resignation letter, just make sure your signature and consultant number is also on the form itself. Make sure you make copies of the form, keep one for your records, and if you have more than one box, include copies in each box, number the boxes, and insure for retail, or more.

kkmanderson  - gift bags and sets   |2009-08-06 16:50:26 Hi, I'm returning my Mary Kay inventory. On my order forms gift bags and bags that go along with sets (i.e. mineral powder, brush, and cosmetic bag set)are placed in section 2. I know I can't return section 2 items, but since it's part of a set do I send it back anyways?

blackeyedsusan   |2009-08-11 14:10:32 Whew, I did it! Thanks for all the info above! Now, I just have to walk it to Fedex! I can't believe how much "money" was sitting around and I didn't know why we are poor!

blackeyedsusan   |2009-08-11 14:12:42 One more question before I close it. Do I need a 'resignation' letter? If I do what should it contain? Thanks!

dupedbypinkfriend   |2009-08-11 15:16:53 Quote: I used the form here, signed it and put my consultant number, the date, and a brief note saying I wanted to be reimbursed for my returned products, I wanted to be terminated and I did not want my personal info to ever be activated again. This is all you need to write. Then there is no questions about your intentions. Just make sure you also put your consultant # and your signature on the repurchase form.

blackeyedsusan   |2009-08-11 16:24:02 Thank you!

dupedbypinkfriend   |2009-08-11 19:09:13 ya'welcome! Looking forward to celebrating another blue check boogie! PT rocks 'n rolls!

kkmanderson   |2009-08-11 19:41:05 called to get the form today almost free from mary kay!

mypuddin   |2009-08-12 07:38:14 kkmanderson-good for you!! Let us know when you get your blue check!!

4freedom   |2009-08-14 13:05:24 I don't want to call for the form - if I use the repurchase form here and the spreadsheet - is the mailing address right? ie 1330 Regal Row? about how much can i expect it to cost to ship and insure? i have 3 heavy MK inventory boxes filled up.... about $4K wholesale worth. thanks.

mypuddin   |2009-08-14 13:23:23 about how much can i expect it to cost to ship and insure? Hi 4freedom! It would depend on the weight and size of the box, how far the boxes have to travel, and whether they are sent express or ground. FedEx is the most cost effective and I would definitely insure every box for the cost of everything contained. Make sure you have labeled each box 1 of 3, 2 of 3, and 3 of 3 and include copies of spreadsheet and form in each box. Good Luck!

Piiinksucks   |2009-08-15 12:16:24 Hiya!! So i got my repurchase form and hopefully by next week i can send everything in! Also my recruiter conatec me and was trying to get me to come to a cult meeting last thursday and i told her that i'm no lonfer intrerested in it. Ithought her lovely direcot would have said something to her but she was cold and just seems that the convo ended when i told her i'm sending this shit back. So i'm going to delete her and mve on, even though she was trying to still tell me i should give it chance and try etc,,i told her nope..MLM are not for me. I think that shut her up lol...anyways ladies thanks so much in advance and i will let you know when i sent everything in.

Piiinksucks   |2009-08-15 13:11:28 So i'm about to fill out my form and i have everything seperated, but my questiong is..the foundations they sent me in my starter kit, can't i swap them out for colors i would use? I threw away all the section 2 crap, but i dont mind my starter kit just the foundations are wayyy off and i dont wanna thROW them away..HELPPPP PLEASE..THANK YA

Lazy Gardens   |2009-08-16 12:01:51 piinksucks - In the USA, it's the dollar amount that counts. Keep anything you KNOW you will use, and send back any full-size, unopened stuff from the starter kit that you can't use. Add up the cost until you get to the maximum return value they gave you.

hflaugher  - Thank Heaven for this site   |2009-08-16 13:06:15 I honestly thank Heaven for this site! I was sucked ito the MK empire 1 year ago this month. Luckily, I was able to send back $830 of inventory and pay off my credit card. And, it wasn't until I found this site that I understood what the one year new consultant "oath" meant. That after the year I couldn't get my money back. Thank you pink truth for exposing the oh-so-perfect MK empire!!!

icanbecomesane   |2009-08-16 20:18:27 I am thrilled to see women getting out of MK so quickly. Pink Truth Rocks!!

maskedavonrep   |2009-08-17 07:29:50 Wow! This is a perfect artcile link to email to the ex-reps selling their stuff on Craigslist and eBay. Even reps from other MLMs should be reminded that they are protected and can return any product purchased in the last 12 months for at least 90% of what they paid. I still can't believe how many Avon reps don't know about this. They go to collections rather than getting out of Avon with a CHECK. I've gotten credit for returns, and, yes, returns (that Avon doesn't mess up) are credited at 100%. You are only out return shipping. How much better to get money in your pocket than to get letters from collection agencies and a big ding on your credit rating! Bookmark!

mvp135   |2009-08-17 17:48:32 So from my starter kit I still have all the foundations they give you, does anyone know if I can return these? Has anyone tried too return them??

Lazy Gardens   |2009-08-18 01:55:24 mvp- if you are in the USA, the returns are based on a dollar amount. As long as the foundations are unopened and not sample sized, they can be sent back like any other product.

amentopinktruth  - getting out of mk   |2009-08-21 20:32:35 Hello everyone, ive been a consultant since 4/30/09.My first order was 600 whole sale i did sell some but then i found the truth about mk i wish i found before i signed up.I wonder how much my sd would have to pay back? I am so happy for this website god bless pinktruth!!

mypuddin   |2009-08-22 07:56:32 Personally, I didn't care what she had to pay back since she lied to me in the first place. Your SD also should realize that commission backouts are an expense of doing business and if it is really a business (like so many SDs claim) it is built into their budget. Take my advice: SEND IT BACK !!! Follow the steps above and get your money back.

soon2wed   |2009-08-24 14:12:34 GOT MY CHECK!!!! But $100 less than expected!

tavery201   |2009-08-24 19:11:03 When I signed up to be a consultant this year I was part of the campaign where I received a $100 check if my first order was at least $600 wholesale. Does anyone know if they deduct that $100 out of any products returned? I want to quit and send my items back for a refund but may not have enough to make it worth my while if they deduct the $100. Thanks!

blackeyedsusan   |2009-08-26 12:34:34 I was just wondering how long you had to wait for your check. I sent my stuff back 2 weeks ago. I still can get on intouch. Still getting my directors emails, etc. Just trying to be patient!

mypuddin   |2009-08-26 16:04:41 Hi blackeyedsusan! Did you send a resignation letter or the MK form back with your inventory? If so, it shouldn't be too long now! Keep us informed!

blackeyedsusan   |2009-08-27 06:55:26 Yes, I did! I'm hoping it's any day now!

blackeyedsusan   |2009-08-29 13:34:32 So, I just got a letter (pink repurchase sheet) and a postcard in the mail from MK. They say they need that form and not the one I printed and filled out from here. Also, they said on the blue postcard that I must call them if I want my money. Ugh! Glad I saved the form so I can just transform everything on their pink sheet. Crazy though! I thought they would accept the form from here. I'm calling them first thing in Monday!

dupedbypinkfriend   |2009-08-29 17:52:55 That is very interesting. Perhaps they are POed at PT? We'll have to find out if this is a new development for future questions. When I called, in 2008, they told me that they "preferred" the use of their form, but did not say they would not accept one "from the internet". I remember that someone just listed it all on notebook paper, and they accepted that.

mypuddin   |2009-08-29 18:41:56 They seem to be making it harder to return the product, what with having to jump through their hoops, and wait for THEM to send you the correct form. Back in June, I got the same postcard, saying I needed to send them their form and not just a resignation letter (see my MANY above posts on this subject). Whether you have to relist your inventory on their form is a new one to me, but it wouldn't surprise me. Let us know!!

2honest2succeedinMK   |2009-08-29 23:44:41 I have been a consultant for a whopping 3 months now and am getting ready to send my stuff back (YAY!!). I've been going through my order forms and finding where MK sent me stuff in old packaging (probably b/c I placed my order after the quarter "officially ended and knew nothing about all of that stuff and my SD called them and had them change the order date back a day!) b/c they could get away with it since I ordered mid-June and the new book started in July. Would have been nice if SD had mentioned that!!!!!! Anyway, I am wondering what the "H" column is on the far right-hand side of the packing slips, and what it means when there is a * in that column next to a product. Anybody know? Thought I should check before I send stuff back - don't want to send anything back that they won't accept. Thanks!!

raisinberry   |2009-08-30 10:44:32 Hey I frankly wondered why they would accept the PT form in the first place. They don't want to make it easy, they want the Director to have a crack at saving her consultants. The "call" is the tickler that gets Director's notified that one of their kaybots has taken the "blue" pill.

blackeyedsusan   |2009-08-30 11:17:50 I will give you all an update after I talked to them tomorrow morning! Should be interesting!

blackeyedsusan   |2009-08-31 09:06:21 I just talked to a very tired sounding lady on the phone. She said that I don't have to fill out the pink sheet again. I just have to sign it and they will refund me as soon as they get that. I can't wait!

blackeyedsusan   |2009-08-31 10:11:35 Soooo... Not even an hour later my director called! She left a message saying that she wanted to talk about my decision and other ways to sell my inventory fast. Ha-ha! It's already sent back---the only sure way I will get my money back!

mypuddin   |2009-08-31 10:32:00 blackeyedsusan-You don't ever have to talk to her again. THAT is freedom!!

blackeyedsusan   |2009-09-01 07:29:22 Well, now she emailed me and said I have to call her back. I'm not goint to. My recruiter is calling also--to have a coffee...

hduncan   |2009-09-02 07:18:10 I am going to start my process today but i have a question. They just recently changed the product packaging to pink & black and some of mine is still pink and white but was purchased in the last 6 months. Do you think they will still take those back?

hduncan   |2009-09-02 07:21:40 what about my starter kit. I have the foundations I would like to send back since i have not used those and they are not in the boxes. Would they take those?

hduncan   |2009-09-02 07:52:18 Just spoke to corp and they just told me that the starter kit is sold as a whole so I would not be able to send the foundations back that I was asking about. Also they told me that they products that are packaged in pink & white they would still accept. Will let you know how it goes.

dupedbypinkfriend   |2009-09-02 07:52:43 Yes and yes.

Criminim   |2009-09-02 11:02:37 I just made the call and am expecting the form!! YAY and is it true that I don't need the product to be in their original boxes to send them back? I have the bronze foundations from my starter kit that I have never used, so I can send them back too? As long as I don't exceed the amount they quoted to me? Also, should I do your excel spreadsheet per box, so I know the value in each box in order to insure?

Criminim   |2009-09-02 11:03:55 (if the don't know the foundations are from my starter kit, it'll be ok? THAT is my question)

recoveringmkaddict   |2009-09-02 11:08:31 Send it all back...what have you got to lose???

dupedbypinkfriend   |2009-09-02 16:09:55 Crim, they don't require the boxes, last I heard, so you can send the unopened starter kit products back. Yes. Insuring each box separately is probably a good idea. So yeah, you can do each sheet separately. I was told by MKC that beginning this year, they must have the official form. If you send it with the PT form, they put it on hold, and call you, telling you that you have to have the form, and they will send it. So, if you are using their form, and want to put separate forms in each, you can make copies of their stupid form. You can still use the PT form for calculating purposes, as it does it for you, then transfer the figures.

holycow   |2009-09-02 19:09:36 I've never been in MK; however, by visiting this site, it appears that working in MK Corp's "Returns Department" is truly THE only safe and recession-proof job!

chokedbypink   |2009-09-04 14:46:48 just called corpse. they are sending me the form! WHOOP! can't wait to get that pretty check, pay back some student loan debt, and get this crap outta my house! and the weight off my shoulders!

2honest2succeedinMK   |2009-09-04 22:23:40 holycow - no kidding! I don't think those people ever worry much about losing their jobs.

purpleisbetterthanpink   |2009-09-08 13:05:19 I don't know why I love reading people's inventory return success stories! I sent mine back in May and used part of the monies on my cruise! Yahooooo stress and MK-free life!

kaygirl   |2009-09-08 14:34:46 Hello, I love this site I just wished I came here before signing up for Mary Kay business. I went to call the company to see what happens to my 3 recruits that I recruited when I voluntary terminate my agreement the first thing she ask me was what is your consultant # I told her I didn't think I needed to give her that because I just called in a question.. Guess what I couldn't ask the question with out giving my # to her, I just told her that thought there was no need to give her my number. So my question was unanswered.. So can anyone answer the question for me. 1. What happen with my recruits once I terminate my agreement ? 2. can I ask for the other two put under my first recruit that I recruited ? Thanks bunch

pinksedition   |2009-09-08 14:54:09 All that happens to your recruits once you terminate is that they become your director's recruits and she gets the commission when the place an order to MK Corp. Does that help?

kaygirl   |2009-09-08 15:32:01 yes it does.. Thank you I don't think they want to be under her either

recoveringmkaddict   |2009-09-08 15:38:44 Kaygirl: Your former team members will not have a recruiter. As a former director, I had a monthly report with a list of all my unit consultants. Next to each name was the name of the recruiter. Your team members will have NONE listed under the recruiter column. A consultant will lose her recruits, and therefore, commissions, if she terminates her agreement or goes more than six months without an activating order. The unit director will make a commission from the orders, but only as the director. There will be no recruiter or recruiter commission.

kaygirl   |2009-09-08 15:50:18 Thank you so much.. I don't care if I don't make my commission off them .. just be glad to get out of Mary Kay business.

beachbaby   |2009-09-08 20:31:11 I got suckered in about 3 months ago, and am already sending my crap back...I bought the $2400 package and can't seem to figure out how to "unprotect" the spreadsheet provided on this website to add more lines!!! Any help???

Lazy Gardens   |2009-09-09 05:51:52 beachbaby - Select ALL (CTRL A) Tools/Protect/Unprotect Y ou can insert more rows, but stay away from the area with the totals because that's where the formulas are.

beachbaby   |2009-09-09 13:10:16 Hi.. I don't have the protect/unprotect option to be able to add more rows...what can I do???

mypuddin   |2009-09-10 05:52:35 beachbaby-on the top, where it says "Tools", click on "Protection" from the drop-down menu. It will give you the option to "Unprotect" the sheet. After you've clicked on that, it should prompt you to enter a password (found in red on the XL spreadsheet). Enter it, and you should be good to go.

beachbaby   |2009-09-10 12:04:42 I guess my computer is just retarded because I do not have the unprotect/protect option at all on my spreadsheet...not under tools or anything else...I'm really not completely computer illiterate, just completely lost here as to why I don't have it!! My Recruiter/Director sent me an email saying I'm a loser and a quitter if I send the stuff back...I'm in debt over my head and just want to get this pile out of my house!!

beachbaby   |2009-09-10 12:14:47 Maybe it's not working because I don't have Excell on my computer? It's opening it in Microsoft Works Spreadsheet...

puc4now   |2009-09-10 12:46:14 I don't know what to tell you about the Excel spreadsheet, but you email that b#!*h back and tell her, "Yes, I QUIT ordering, and you're LOSING the commission." The nerve! It's supposed to be your business and she's whining about her problems. Get out of debt, honey, as fast as you can. Good luck.

mypuddin   |2009-09-10 13:31:46 Beachbaby-puc4now is absolutely right and in fact, I would reiterate to that pink swine that if she were running a true business, she should have built commission chargebacks into her budget. It's YOUR decision and that kind of cowardly behavior has no room in your life. Now that you know her true colors, be glad you are free of her bullying! Stay strong, we are here to help. As far as Excel, Microsoft gives a 60 day free trial of Microsoft Office, which includes Excel. I am sure you'd be able to download that, then work the Excel spreadsheet from here. http://us20.trymicrosoftoffi ce.com/product.aspx?re_ms=oo&f amily=officepro&culture=en-US Let us know how it goes!

Lazy Gardens   |2009-09-10 18:15:52 beachbaby - If you don't have Excel, you can download OpenOffice for FREE ... www.openoffice.org It handles that spreadsheet just fine, and you will also get a word processor, presentation slide maker, and a bunch of other goodies.

Lazy Gardens   |2009-09-10 18:18:08 Quote: My Recruiter/Director sent me an email saying I'm a loser and a quitter if I send the stuff back. Yeah, you'll LOSE about $2000 in debt and QUIT wasting time on this flopportunity.

blackeyedsusan   |2009-09-11 13:03:12 Today, I got locked out of Intouch! Whooohoooo!!!

beachbaby   |2009-09-13 19:28:38 Thanks everyone for your help! I would not have been able to do this without you guys! I've added everything up and it looks like my refund should be $2451, but I"m expecting them to stiff me for the "gift" I recieved...I'm still waiting on the form to arrive from them (since they said it has to be the ORIGINAL form), and I'm starting to wonder about the cost of shipping it all back. If I take everything out of the boxes, I can do it in 2 boxes, otherwise, it'll take 3. Am I ok to take all the product out of the original packaging to send back??

raisinberry   |2009-09-13 21:30:16 i wouldn't beach...i wouldn't want to risk any "issue" coming up...even if it costs you another 25.00..its worth it, to be FREE and DONE with it!

mypuddin   |2009-09-14 07:12:56 I'm with Raisinberry on this! Send it all back and be free!

blackeyedsusan   |2009-09-14 12:23:54 Happy dance!! I got my check!!!!!!!! Thank you for all the help!!

dupedbypinkfriend   |2009-09-14 16:32:11 Woohoo, BESusan! Congrats on your happy blue check day. Dancin' the happy dance with you.

frauded1   |2009-09-16 00:43:57 o.k. so... I feel dumb! I LOOKED at this website before I started. But, I loved the product and have so many friend who love the products. My problem isn't being in debt. I paid CASH for my stupid $2500 inventory order. I let my "director" who was ALSO my recruiter order it for me. I told her a million times I know no African Americans. She didn't listen. I am making decent money, but I have the suckiest director person in the world. She "promised" to find me a weekley meeting on my side of town. Never did it. Promised me a ring a this a that for making my first order. She promised me trainings... I have gotten NONE! Once she had me take the bus (I have epilepsy and DO NOT drive), all the way to a mall 30 miles from my house so I could "stalk people" and the person who got the most phone numbers was getting a $50 gift visa gift card. I got the most. Hell I wanted the gift card! I was NEVER going to call these people... 99% of them were of VERY low socio economic status. I WOULD NEVER suggest this as a career for THEM! So I got 50 names and numbers in 2 hours... Did I get the gift card... NO... It was in the mail. Also everyone who sells the most in a week gets ientered into a drawing for free airfare ANYWHERE in the country (she thought it would be great to sucker us into going to seminar) well I WON! LOL Did I get my airfare (there was no way I was going to use it to go to some crappy seminar) NO! The crazy women actually thought I would wean my daughter off breastmilk so I could attend! She was delusional. Anyway I knew this person was a little off, but I also knew I could do this on my own (which I have). But I finally decided I AM NOT going to work for a women who does not even do what she tells us she would. I AM NOT going to make her MONEY! I could sell this all day long, but I AM NEVER recruiting anyone... Time to call MK corporate, oh and I am NOT ditching this b(word) phone call when she calls to "beg" me not to return my inventory because SHE is 100% of the reason I am quitting. She has no ethics. She lied to people at my debut. She is an embarrassing train wreck of a women, and so many MK ladies are lieing, manipulating, con artists. I won't peddle product that represents all that! One more thing: they claim to put God first? Why do they think I would EVER call someone on a Sunday and work on the sabbath? Why would they ask women to go into debt when God told us to owe no one but him? They want to "play the God card" well guess what ladies you are the biggest group of unchristian like women I have ever met! The hottest part of hell is reserved for those who pray on the weak and that is what you do!!! Wish me luck! I am returning my pink poopoo product and telling them to shove it where the sun don't shine!

mypuddin   |2009-09-16 07:07:51 frauded1-If you won those prizes fair and square, you should get them. What she did was fraud and it should be treated appropriately. Give them a chance to make things right, and if not, take the next legal step.

frauded1   |2009-09-16 14:39:52 O.k. starting my "return journey" I am filling out the spreadsheet and packing so I can ship the DAY I get the form from corporate... question though yall say that we only get the discounted price but according to MK own paper it says "the company will repurchase products based on the price at the time of your most recent order/orders from the company" So this means if I only placed one order then I get the money I spent right? I mean I know that is what it says...but what does MK "think that means?" LOL

beachbaby   |2009-09-16 14:58:40 I received the "pink form" in the mail today that MK said I had to wait for to return my product...it says I am eligible to return the starter kit and my section 1 products...but the RETAIL amount it says I can return is $5,361.00. When I called, they told me $2400 wholesale. Can I now return more product, up to the $5361 retail limit, or is it just a trick and they really wont pay me back any more than $2400 wholesale?? The prices haven't changed since I bought them as it was only about 6 months ago that I purchased them. Also, since I can RETURN my starter kit, does that mean the mirrors and other crap that aren't section 1??

laurale  - foundations that come w starter kit   |2009-09-20 01:58:53 So, has anyone learned if we can send back the 1 oz tubes of foundation that came in our starter kits? I love this site! It's nice t oknow I'm not alone.

dupedbypinkfriend   |2009-09-20 07:54:46 Yes, if they haven't been opened.

Lazy Gardens   |2009-09-20 10:47:15 Frauded - When you fill out the form, if proices have dropped, you can send photocopies of your orders and packing slips to prove what you paid. Highlight the items on the order, and on the spreadsheet, and write something like "See attached order for proof of price paid". Make it easy for them to match each one by putting an "A", "B", etc. on the spreadsheet and the matching entry of the copies of the orders.

chokedbypink   |2009-09-22 16:56:25 I'm getting ready to send all this stuff back. I FINALLY got my form after about two weeks of waiting. For those of you who have already sent your product back, I was wondering how you boxed it up. If you used the oringal MK boxes it was sent in, if you bought new ones, or what. Any help is appreciated. Thanks and Gig 'Em, -Rachel

Lazy Gardens   |2009-09-22 18:33:22 If you still have the original boxes, just replace the address labels and cover over any barcoding you see. No sense spending any more money than you have to.

downwithpink   |2009-09-23 11:48:17 I sent back my inventory using the spreadsheet from here and just signed it, wrote a letter of resignation, and the best news is that I got locked out intouch today! Can't wait for my check

Criminim   |2009-09-23 18:21:01 FINALLY!! I'm locked out of InTouch. I want my check already! lol

Criminim   |2009-09-23 18:32:07 Oh, and I sent mine back in the boxes it came in, and when sending it (I used UPS) they had a concern about a marking on the box that codes it as hazardous for containing flammables (perfume). I didn't have any perfume, but just be sure to cover that marking up or it could be denied shipping or cost you more to send it.

pnkstink   |2009-09-24 02:21:55 Well I guess I am in the same boat as everyone else here. The only thing is I just recently place my very first order. I feel bad to say this but I just received it this week. I have about 1/2 of it sold and am sure I can sell the rest of it (at least a wholesell). I only purchase a 600 dollar inventory. Anyway, I dont want to go any furter in mary kay. How do I have them take me off this list of consultants. I thought I would call and ask them to send me a return form (since it may take up to 2 weeks to get) If I cant sell the product in that time I am not going to. Any advice on my situition. Most of all I want to know how to remove my self from the list of consultants. Thanks for your help. I know my director would try to haggle me to stay and my recruiter, I havent heard from her since I started. Thanks again!!

beachbaby   |2009-09-24 12:18:02 I finally got my boxes shipped off the other day!! Thank god...I feel so much more relieved now that I don't have a bunch of crap/money laying around the house making me feel like a failure because it didn't go as I was told it would!! I returned almost $6,000 worth of retail...the shipping, by Fedex, cost $75 for 50 lbs of crap!! But I will be sooo happy to get that check and get out of debt!! Thank you so much for all your help...I wouldn't have had a clue how to return it all and get out without this website (cause I KNOW my director wouldn't have made it this easy!!)

kayalc84   |2009-09-24 16:08:32 Unfortunatly I'm one month over the one year return and they won't take it back.

recoveringmkaddict   |2009-09-24 16:25:12 Kay: your next option is to sell it to touchofpinkcosmetics.com. They will give you a portion of wholesale and be sure to write off the rest as a loss on your taxes (remainder of wholesale cost AND non-recovered sales tax). At this point, the gesture of packing it all up and getting it far away from you will still help you feel better. Good luck!

puc4now   |2009-09-24 16:48:59 pnkstink, call the Repurchase Dept. and ask for the return form. It does take about 2 weeks to arrive. Then return something even if it's only $20 worth of product. That will automatically cancel your consultant number and no one in your upline can reactivate you without your knowledge. I returned about $100 worth using a small USPS Priority Mail box, and I'm done forever. It works. Good luck.

dupedbypinkfriend   |2009-09-25 06:28:23 Kayalc, are you saying that it is over the one year mark since you joined, or it is past one year since you last ordered? You can return any amount that you have ordered within the last 12 months.

beachbaby   |2009-10-01 13:45:15 Locked out of MKintouch today!!! YAY!!! My total refund came to $2528.71...I'll let you know what they send me!

Evilpink   |2009-10-01 23:11:53 Returned my product! Got locked out today! Super excited about getting my money back!

enlightenedpinkie   |2009-10-02 11:06:04 I have about 5 of the small make up bags and a couple of larger ones. Will I be able to get a refund on those items as well?

Rachel   |2009-10-02 14:13:48 You can only get refunds on Section 1 products. I would guess make-up bags would be Section 2 or gift-with-purchase.

beachbaby   |2009-10-05 14:59:03 Received my check today!!! But only for $2299.33...I'd figured out $2528.71...called to figure out why I was shorted...they claim because I received $600 in "free stuff" that instead of a 50% discount, I only received a 44% discount...thus explaining the discrepancy (for tax purposes or something). Just so anyone else figuring their stuff out knows...

mdew8365   |2009-10-08 22:24:34 Beachbaby, I had a similar discount taken out of mine, despite the fact that I returned every last "free" product they sent me. I got 45% instead of the 50%. So instead of getting 90% back, you get about 90% of 90%. And on top of that for me, here's what happened... Ugh, I am so mad. I had gotten my refund 2 weeks ago, and had kept copies of the inventory return form. My check was almost $300 (retail) off the number I had calculated. So I called corporate to ask why, and they said they'd send me the breakdown form. That took another week to be sent, and when I finally got it, I immediately went through their list of what they had received, and figured out they had mysteriously neglected three CATEGORIES of product: concealers, facial highlighting pens, and mineral powder foundations. The value of those items (18 individual products, by the way) made up exactly the difference between their calculation and mine. I called Corporate again to tell them that, and the lady told me they would "pull my paperwork" within a couple of weeks (?!?!) and call me back. I am beyond pissed about all of this. I don't have a ton of hope about getting the missing money, but I am going to fight it as hard as I can. I have not deposited the original check, out of fear that it will prevent me from getting it corrected. I'll keep you all posted.

Lazy Gardens   |2009-10-09 06:35:01 mdew - Make a complaint to the Dallas BBB about the miscalculated refund and the "we'll get to it in a few weeks" reply. And call MK at least three times a week asking about the progress of the refund.

mypuddin   |2009-10-09 13:48:15 mdew-Also call the Texas State Attorney General's office. They deal with consumer complaints as well. It's inexcusable to leave off THREE categories!

NewRecruit   |2009-10-12 20:07:42 Can you return the stupid satin hands kit worth 51$ retail in Canada that came with the starter kit and pack it in with the stuff you ordered and don't want to even try to sell because you are sooooo disenchanted with the whole bizz and toxic products?

dupedbypinkfriend   |2009-10-13 05:58:05 Yes, as long as you haven't used it for a stupid skin care demo.

mdew8365   |2009-10-15 12:29:35 Oh my gosh. You are going to love this. Today I finally got to talk with Minerva, who was supposed to be handling my case (if you haven't been following my posts, they mysteriously left off 18 products from 3 different product categories when they counted my return). She gave me the run-around for the first few minutes, as in, "Well, did you look at the breakdown report we sent?" And I told her that of COURSE I had looked at it, and that I had figured out exactly what was missing: 6 concealers, 6 sheer mineral pressed powder, 6 facial highlighting pens. Faced with that, she put me on hold for a good 15 minutes while she "pulled my inventory list" (and why was she not looking at it in the first place??). She probably hoped I would get sick of waiting and hang up. I held on. She came back and said, "Okay, I think I figured out why they missed it." "Great," I said, "and why is that?" "Well, your 6's look like zeroes," she said. I about died laughing. I was looking at a copy of my return sheet, and no, my 6's sure did not look ANYTHING like zeroes. Not to mention the fact that for any product I was not sending back, I didn't write anything-- I left it blank. Not to mention the fact that I put the dollar value RIGHT NEXT TO the quantity line. Seriously, it's such a scam. I would encourage each and every one of you to request a breakdown report of where they got their numbers when they issue your check, and check it with your calculations. I'm only getting an extra $123 out of this, but I still feel way better that they didn't get away with it this time. I wonder how often they do this... Just blatantly leaving stuff off and then playing dumb. But hey... I WON this time! Yahoo!

puc4now   |2009-10-15 12:38:44 Don't be too hard on that poor overworked little lamb in Repurchase. That's got to be the busiest department in MK. "Looked like zeroes!" They just missed it and fumbled for an excuse. I don't think she was pulling a fast one on you, just messed it up. At least you're getting your money back. There's a reason to use the Excel spreadsheet instead of their form.

icanbecomesane   |2009-10-15 12:46:20 mdew, I'm so glad you got your money back! Yeah, it took that poor woman 15 minutes to come up with that whopper about your 6's. Thanks for your post. I always enjoy a good ash kickin' story.

rblouse   |2009-10-15 18:39:34 Okay so im not sure what to do at this point but i got into mk july 2007 and stopped probably around September of 2007. I have over $5000 in mary kay products sitting in my closet and a huge credit card debt i cant get out of. I need someones advise on what to do with this so i can get out of this crap hole and can get afloat again. Please help!

Lazy Gardens   |2009-10-15 19:31:35 rblouse: Unfortunately, Mary Kay will only give refunds for products purchased within the last 12 months. If you haven't placed an order within the last year, you are stuck with the product. You could probably sell it at a large discount to a product liquidator - not ideal, but it would get a chunk of money at once. However - you have a lot of obsolete products. They are also "CLASSIC" and many customers might prefer them. If you did a craigslist ad, selling them at 45% off retail price, cash only, limited to stock on hand ... you might recover more than from aliquidator. (then offer whatever is left to the liquidator.) And, consider offering the credit card company a chunk of money - 30-50% of what you owe - as payment in fulland close the account. Sometimes they take it.

chokedbypink   |2009-10-20 13:00:43 I am FINALLY locked out of the intouch website as of today! I have been checking every day since I sent my product back. I am so happy and can't wait to recieve my check!

frauded1   |2009-10-24 17:57:19 Good news...Finally got my refund check! Bad news... it was $200 short! They have my retail amount $14.28 less, then SOMEHOW they have my wholesale value returned just short $200?!?!? The tax is only off by a little, but still off! What now? Should I not cash the check (I really need the money, like BAD!)? Do I call the return department? HELP!!! I just wanted to be done with them but I can not sneeze at $200!!!

frauded1   |2009-10-24 18:11:35 ok so I finally figured out that they took about 55.85% off the wholesale to make the retail... INSTEAD of 50%?? Not that they got the wholesale amount right anyway... is this more MK "math" or what?

Lazy Gardens   |2009-10-25 03:41:13 frauded - They will decrease the return for "free product" and if any process have decreased since you bought the inventory. You can call and ask for a detailed breakdown.

helpmeplease   |2009-11-01 19:52:28 Can you help me with MK issues, I just signed up and I feel cheated and they asked me to lie to my husband and now I dont know what to do...how to get out and I havent even got my first inventory order. I was pressured and the lady goes to church were I do so I feel even more down??? signed up 10-7-09

helpmeplease   |2009-11-01 20:02:06 I dont understand the spreedsheet thing when I dont even know what I am getting, my SD charged more on my cc than I thought she was going too?? And what form do I send?

mypuddin   |2009-11-01 20:29:34 helpmeplease-REFUSE DELIVERY from UPS on the entire first order if you have not received it. If you have received it, send it back with the instructions listed above. Then call corporate repurchase, have them disable your consultant ID and tell them not to reactivate it. I hope this helps! Have you received your starter kit and if so, have you opened it? If not, DON'T. Please let us know!

Still Breaking The Basic   |2009-11-01 20:44:28 helpmeplease: If you SD charged more on your credit card than you authorized her to, please call the phone number on the back of your card right away. You can ask your bank to issue you a new credit card number to prevent her from using it again. When you return your order, it will be credited to your new account automatically. Please let us know if you have any other questions. We are here to help you!

onelessSD   |2009-11-01 22:22:50 helpmeplease- if you are waiting for your boxes (starter kit included) - refuse delivery. Get out as fast as you can - it sounds like you are dealing with an unethical and desperate director. Who really cares if she attends your church. Church is a place where you are supposed to be focused on God - not who's on your team. If she can't deal with that, then I pity her. keep us posted!

jille001  - selling back *some* stuff   |2009-11-02 15:44:55 I've sold some stuff, and kept some for myself. Can I just sell back what I want to get rid of and keep some of it, or do I have to sell back everything I have that's not been sold or used by me?

Lazy Gardens   |2009-11-02 16:59:52 Jille - You can send back part of what you bought. Click the "RETURN INVENTORY" at the top of the page and follow the directions.

mk=mistake   |2009-11-09 13:07:08 I am waiting for the form to arrive...been about a week. Can't believe it takes 2 weeks to send a form! When I called, they didn't even tell me the amount I was eligible to return. I had to ask for it. Thanks to this website I knew to do that and that they were going to call my director. I'll keep ya'll informed!

dinkypinky  - getting my money!   |2009-11-11 15:54:52 times are way too hard and i'm so mad at myself for falling into the 'you-have 5 hours extra a week that you can spend on mary kay, right?' scheme. ugh! i completed the spreadsheet and, although i will be glad to get my money back, i am somewhat disgusted at the amount of money LOST to these shenanigans. ugh. silly me. now i know. i am waiting for the form to come from the company to me now so i can pack this stuff up and get it out the door.

pinkoops  - Inventory on it's way!!!   |2009-11-11 17:48:58 I have a Mary Kay order in process as I type for $1800.00 wholesale. Is it possible to just cancel the order? If not, if I refuse delivery, will they refund my credit card the typical 90%? Or will I be entitled to a full refund due to none delivery? I reviewed the Terms and Conditions agreed to upon placing an order, and came upon this: 2) You obtain title and assume risk of loss relating to all merchandise upon shipment to you from the distribution facility; Anyone have any experience with this technique?? Please advise. Thanks!

freshoutofpink   |2009-11-11 18:05:51 Call your distribution center the first thing in the morning. Tell them you don't want the order and to please refund your credit card. They will do it and you won't lose the 10% you would if you were retuning your inventory for buyback. Then call the company and ask them to terminate your consultant number. They will just refund your card but it will take a few days. Good luck and do it first thing in the morning.

sulli216  - Product Bonus Gifts?   |2009-11-17 15:27:50 I signed up for MK on October 1, worked my butt off, spent way too much money, and only got 1 party of 4 people, and 1 facial between then and now... So now I'm trying to send back my inventory, which my SD ordered for me, that cost me $2,945.67. Because I ordered over a certain amount though, I guess I got some free product bonuses that are going to be deducted from the total amount I get back? I called corporate to see how much that amount would be and they said that they can't tell me, but I really need to know. Does anyone know how I can find out what this amount will be? I looked back to my billing sheets from my inventory purchase and the only hint I could find was one sheet that just had one thing on it. The description says, "SET $2400 BNS.RSS--9/9-12/09 READY," And it has a quantity of 1 with a suggested unit retail price of $507.00, but the unit and total wholesale prices both say $0.00. Does this mean they're going to charge me $507 for gifts that I didn't even want???? Thanks for any help in advance! This site has really helped me out while I've been trying to quit MK, especially with the information about how to send my product back.

mypuddin   |2009-11-17 18:57:19 sulli216-Congratulations on getting out! Believe me it is worth it!! This is MK trying to throw roadblocks in your way to make it more difficult (and annoying) for you. Just remember, you don't have to talk to your SD. Did they tell you how much you are eligible to return (and was that price wholesale or retail)? They may just charge you half of the $507, but don't send it back with the rest of the stuff. When you sign the repurchase agreement, it says in fine print that if you send back anything you aren't eligible to receive a refund for, they take it and don't have to reimburse you for it. If you haven't used the product bonus, sell it on eBay (that may be the only way to get your money back). Take care and good luck!

mkpinkdebt  - Returning $2400 Retail Inventory Today!!!   |2009-11-19 12:20:58 So I am on my way to FedEx with my box of $2400 worth of MK crap! And I just had to post my thanks to everyone at PinkTruth.com! Without your articles and helpful spreadsheet I would have been at a loss as to how to return my inventory and pull myself out of my $1300 pink debt!!! As soon as the blue chek arrives I am paying my credit card off! Thanks a bunch again I thought MK was a nightmare I would not be able to wake up from. Glad the pink fog has cleared and I can see clearly

didpinkawhileago   |2009-11-19 13:10:37 Dont forget to add your amount MKPD to the amount returned! Congrats and glad you can put it behind you! Now back to the discussion...

mk=mistake   |2009-11-23 14:05:44 I finally received the form from corporate last Monday the 16th. I packed everything up and shipped it on the 17th. It shows on tracking that it delivered on the 19th. I just checked and I'm not locked out of intouch yet. Does anyone have an idea of when I could receive my check? By the way...THANK YOU to everyone on here. This website made this process a piece of cake!!! :-)

tc10  - star prize   |2009-11-24 14:51:13 If I return my products and chose a prize for a being a star, do I get charged for the prize and the star that I was give, or do I return the star and the prize?

vintagegold   |2009-11-24 16:07:20 I believe they deduct the amount of your prize from your check. Don't return it. They will not give you a refund for it.

tc10  - Thank you for the information!   |2009-11-24 20:53:06 I just started on Sept 23rd 2009, and invested more than I should, but it is not too late to recover whatever I could..which will go towards my schooling, once I decide which nursing school to apply to. I have been contemplating for a while whether to return the products, especially that my husband has been for it more than not...men think with their head and women with their hearts...we consider too many other things and people when making a decision. I appreciate all of your comments which brought me to decide to call the repurchase department....and to know what to expect...Blessings to all and Happy Thanksgiving!

mk=mistake   |2009-12-03 15:42:21 Locked out of INTOUCH today!!! Yay!!!!

mk=mistake   |2009-12-09 15:06:13 Got my check yesterday!!! Thanks everyone for your help!!!

TiredMzPink   |2009-12-16 20:15:51 Thank you so much for this site. I found it a little too late before I signed up. I have been a consultant for less than a month. My director ordered all of this product on her site during my "business launch" party. I was furious. I knew that I wanted out. Praise God I found this site. I called corporate and just like you said....I received a call from her. I didn't want to hear it. I didn't talk to her . She sent me a few emails that stated she needed me to hold off sending the product back for two months because she was down in numbers last month and she needed to make it up...Ha. She said she had 42 reps under her in inactive status. This wasn't the same story that she told when I signed up. I told her that I ddin't care about being a consultant again and that I would just pain. Today I got an email from her stating that she had 2 1800 stars and 1 3000 star this month. I take it that this is their inventory order. Well she will be receiving a counter with my order return. Merry Xmas to me (smile).

icanbecomesane   |2009-12-16 21:28:06 Way to go Tired! Way to kick Ash!

TiredMzPink  - Locked out of In Touch Today   |2010-01-01 07:34:15 What a way to start the New Year! Thank You all.

want_out_fast  - Please help me refuse/return ASAP!   |2010-01-04 11:54:13 I'm in the same boat-- my inventory order is "processing." I joined MK right at the end of 2009. My NSD(?) -- the lingo is still baffling me -- ordered for me the minimum $600 inventory that is still "processing," according to In Touch. !!!! The tricky part of it is, she paid for it with her own money and I am supposed to pay her in cash/check some time this week. I've avoided her calls and emails this past weekend, because I found Pink Truth two days ago and now I know her game. But I don't want her to be able to say I owe her anything -- even the 10% if she has to return the MK stuff the old fashioned way. You guys said to call the distribution center. I have no clue how to find out what/where that is or how they would be able to verify my identity over the phone... I would LOVE to get this resolved before they actually ship the package, but "processing" could mean it's already en route... And then my next option is to refuse delivery? To refuse the UPS package delivery-- would that mean my NSD would get a full refund on the entire inventory purchase and I wouldn't have to deal with her ever again? I have not been able to sleep because of the anxiety that this MK box is going to come and I'll have to pay her $752.00 in cash only to remain scammed. Am I just better off relinquishing my 10% and returning it myself?

pinkregrets  - Thank you!!   |2010-01-04 13:59:28 Thankyou thankyou thankyou for all the info. I am very happy to have found this website and I'm planning to send my product back! I completely regret signing up for Mary Kay and cannot believe I was sucked in (especially to the $3600 dollar initial inventory).

raisinberry   |2010-01-04 15:34:33 Want Out- Just refuse it. It will go back and the original card will be refunded. All done. Leave a note to the UPS man on your door. welcome pink regrets...happy unpink new year!

OhPlease!   |2010-01-06 10:45:59 I became a consultant and almost immediately realized that I didn't want to continue with MK... I sent my inventory back ($600)around Thanksgiving. I am a student and have moved since then, and my parents (Who I may have listed as my permenant address, I don't remember!)have moved too. Does anyone know where they usually send the check to? I think I put my new address on the return form, but not the initial forms I filled out. And shouldn't I have gotten my check already?? At least I have been locked out of in touch.

ttp   |2010-01-06 14:05:36 When were you locked out of in touch? I would call the product return number and ask for the status of your return and confirm your mailing address.

TiredMzPink   |2010-01-06 18:31:58 Want_out_fast, if you can refuse...I would do that. I tried to look up the distribution center here (I found a phone number and it was disconnected). I actually wanted to refuse the package, but they left the packages at my door and I was glad no one took them. I shipped the stuff back. I haven't received my check yet. It should be on it's way. My former Director called and left me a cell phone message indicating that she wanted money for the products that money for the products that my customers bought of hers from the product launch party. She said she needed the money and she is going out of town tomorrow. I will send her the money via mail.

Hazeleyes536  - Ive come to realize   |2010-01-07 15:34:49 That there is no future for me in Mary Kay!! I placed my order for $1800 back on Halloween 209. Got all my inventory and was totally panicked.I had no idea what to to with all that stuff! My director lived in Delaware, me in Georgia. i had no one to help me and its been that way since i started. I held 1 party that had $200 in sales, stuff in which i HAD TO ORDER!! I found this website last week and called MK repurchase department, got the pink form and sent my inventory back. They received it today!! Now my question is, how long does it take for them to lock you out of the website and how long before you get your check. Does it really take 4- weeks?!

TiredMzPink   |2010-01-13 06:38:02 Received my Blue Check on Monday.

overmkbeforeistarted   |2010-01-17 23:39:45 I joined MK last week and already want out. When I met up with my SD for "orientation" last night she had my starter kit and had taken it upon herself to open it up and put everything into the black bags for me. Can I still get my 100% refund by mailing it all back? Nothing has been used/opened including all the literature and catalogues in their original packaging.

pinkpeace   |2010-01-18 04:52:38 Dear Over - That REALLY STINKS that your director opened your starter kit, because you cannot send the kit back for a refund once the box has been opened. If the box is not opened, you can simply leave it on your porch for UPS or take it to a UPS store and refuse delivery. Technically, your director is responsible for the $100, since she's the one who opened it and took stuff out. However, it will be tricky trying to get your director to reimburse you $100 for it, especially since she will be upset that she has lost a recruit (you) and your potential inventory order. As a former long-time director, I have one suggestion that might work: Approach her very non-confrontationally with words like, "Susie, I really appreciate your interest in me and my potential Mary Kay career, and I know that you mean well. I simply have decided that this career is not for me, and there is really nothing that will change my mind. I don't want you taking your valuable time to try to convince me otherwise, nor give me any training that I will never use. When I made the decision to no longer pursue Mary Kay, I had every intention to send the unopened starter kit back to Mary Kay for a full refund of my $100. However, now I cannot do that, because you took it upon yourself to open the box. Frankly, I'm a little surprised that you would open mail that was addressed to me. I do want my $100 back, so here's what I propose. I know of many directors who keep a spare starter kit on hand to give to brand-new consultants who want to get started immediately. These directors consider this a good investment in getting a new recruit off to a quick start. I'm sure you recruit a lot of women, and this extra starter kit could really help you and your next recruit. So is there any reason why you couldn't give me $100 and keep the kit for your next brand-new consultant?" If the director hems and haws and doesn't agree to this, I would simply add, "I'm sorry you feel that way, Susie. I guess I'll contact Mary Kay corporate and tell them what happened and see what they recommend." This will subtly let her know that you intend to report her for opening your mail. I also believe that if you raise a "polite stink," you can negotiate a refund from Mary Kay corporate. Good luck, and let us know what happens.

mypuddin   |2010-01-18 06:48:29 pinkpeace-WOW! You are good!!!

16yearslater   |2010-01-18 07:29:27 Over - You can also contact the United States Postal Service, or UPS and ask them about reporting someone who opened YOUR mail - it is a federal offense with the USPS, although I have no idea if there are loopholes with UPS.

16yearslater   |2010-01-18 07:30:10 Yay Tired! You should post that on the boards so we can all celebrate together!

pinkpeace   |2010-01-18 07:59:55 Ha ha, mypuddin - thanks! If nothing else, my many years in Mary Kay taught me the value of a good script . . .

overmkbeforeistarted   |2010-01-18 08:53:16 Oh, my starter kit was never mailed to me - I was invited to one of their lame cult gatherings (clap & cries) by my recruiter, walked away, thought about it and decided why not? I met up 2 days later with my SD and she personally handed everything to me... Grr.... Then I found this site. I'm definitely calling her today! THANK YOU pinkpeace. You've been very helpful.

overmkbeforeistarted   |2010-01-18 09:15:44 So I called Mary Kay Corporate, explained my situation with my SD, and as long as all contents are unopened and products unused I CAN get a full refund. YAY!! And then I called my SD to notify her of my decision-she tried real hard to get me back, but NO means NO. Buh bye MK. PEACE.

Hazeleyes536   |2010-01-18 13:24:36 still no refund for me! does it REALLY take 4-6 weeks to get your check?!?

pinkpeace   |2010-01-18 14:31:53 Yes, it really does take that long to get your check. Be grateful you were never a director. They have to wait 8 weeks for theirs!

Hazeleyes536   |2010-01-19 08:04:13 ive been locked out of the website and i called and they said my check was approved yesterday!!

Hazeleyes536   |2010-01-19 08:11:43 just called again and my check hasn't been mailed yet but the amount it $1448.9! about $182 less than i expected but i didnt know when i shipped the stuff back they dont pay you for the "free" stuff they send ya!!

irishlas   |2010-01-19 15:41:19 Just so I have this straight...I initially bought $1800 worth of MK stuff in August of 09. If I want to send it back, I just need $1800 worth of MK stuff, if doesn't have to be the same stuff I initially ordered, just as long as the total is the same, is that correct?

Lazy Gardens   |2010-01-19 18:33:03 IrishLass - In the USA, that's correct. Call Mary Kay (click the RETURN INVENTORY tab at the top of the page) and call that number to see how much inventory you are eligible to return. They will take returns at the CURRENT catalog sale price, unless you have kept your shipping invoices showing you paid more.

kieara   |2010-01-23 18:06:40 So i have until Feb 3 to return over a thousnd dollars worth of inventory. I just found this site today and figured out how to do everything. If it takes 2 weeks for them to send me my return form, what happens if its passed feb 3rd by the time i can ship it out?

kieara   |2010-01-24 00:17:00 Would someone be able to email me the form that they got sent. that way i wouldn't hake to wait for corps to send me mine? Or do i have to use the one they eventually send me?

Lazy Gardens   |2010-01-24 05:57:00 Kiera - Call NOW to get your $$$ value you can return, and use the spreadsheet linked from the top of the page (under "RETURN INVENTORY" to organize your return. If it takes more than 1 box, put a SIGNED sheet in each box, market 1 of 3, 2 of 3, 3 of 3 (or however many boxes you have). If their sheet is not here before your return date, sign and send the stuff back with the PT form with a signed note asking them to cancel your consultancy. Keep a copy of your shipping papers and the PT inventory printed out. They may ask you to fill out and sign their form, but get the stuff back before deadline and then worry about their form.

freshoutofpink   |2010-01-24 09:20:48 You can actually call the company and ask them to fax the form to you. Do you have a fax or know someone whose number you can use? Call them first thing tomorrow!

kieara   |2010-01-24 11:21:41 Ok I'll try and get them to fax it. If they won't i'll just send it out tomorrow. I already have the speadsheet filled out. Just need to box it all up. So ready to be done with this. lol

kieara   |2010-01-25 08:51:43 Just got done talkin to them. Very nice lady. But he can't fax the form. But she did say tat i could just go ahead and send back the inventory today with the spreadsheet from here. Then just mail the form back to the when i get it

mommyk   |2010-01-25 22:27:41 Can't wait to call and order my form tomorrow! I signed up last April and had so much fun organizing my inventory when I recieved it but it will be a million times better packing it up and sending it back! Pink truth rocks, so glad I found this site for all the helpful info. I couldn't even figure out how to send back inventory on the mkintouch website. It's like some underground secret that they don't want you to know!

kieara   |2010-01-26 10:23:52 Well my inventory is in the mail!!! Now just have to wait for the form and I'll be done!

Jackalackin68   |2010-01-29 23:41:05 gotsuckedin2, i would like the spreadsheet too email for you isn't working cant wait to get this out of my house

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