This NSD needs to get her head out of the sand and live in the real world. This is such nonsense. In sales you need to get a few NO's before you get a YES, but that is in the real world of real sales. Not the MK over saturated, bad reputation, over priced product world. You do not even have a level playing field. The wearing a dress thing is just ridiculous. As for the ethics, PLEASE!!! The sad part is at one time I would read this and think yes, this what I need to be thinking about in my MK business.
Really? Mary Kay is this easy? Just wear nice clothes and act nice and you're going straight to the top? Does anyone really fall for this anymore?
By NSD Kathy Goff-Brummett
As strange as it may seem, booking, coaching, selling, and recruiting are the easy parts of this career. Granted, unsuccessful consultants are not doing enough of either. In fact, successful consultants do not do as much of either of these as they could. However, those are not the difficult parts of this career.
The difficult, challenging part of our wonderful opportunity is image, ethics, and attitude. Those are the areas that we most often resist with a passion. Why? Is it because we have such a need to do it our way? Is it because we resist any kind of authority, even the kind that has walked the walk and learned that the right way really is the best way?
Attitude - Mary Kay always taught us that attitude determines altitude in this business. That is so true. Negative people, negative things, negative comments will surely come our way. In fact, the only reason you're not yet in your red jacket or red car or director suit is because you just have not heard enough no's. When you ask enough people, you get more no's and when you get more no's, you also get more yes's.
Isn't it wonderful to know that while we cannot control the no's, we can control how they affect us and we can control the numbers so that we also get yes's? It's OK to be disappointed, but it's not OK to allow disappointment to become discouragement and rob us of our dream. There is a difference. Disappointment is temporary and completely disappears as soon as we get back on the phone and book a class or sell something.
Discouragement follows us everywhere and clouds our thinking and robs us of the will to get back on the phone. Aren't you glad you're in control of discouragement?
Ethics - sometimes it's so easy to justify doing the wrong thing. Sometimes it is easy to slip it by and hope that no one notices. We all know the answer to the question, “is it okay if your customer begins to buy her products from me?†But, we can always justify selling to her because she is our friend, our neighbor, or goes to church with us, on and on. But the real issue is whether it is right or not.
Our customers do not understand our philosophy of building our business on the golden rule. They've never seen another company do that. When we explain to that customer, that we would never take her from her consultant (who provides her service, has her on the preferred customer mailing, has paid for her to get free gifts) and that we would just die if in 6 months some new consultant came along and took customers that we had worked to build, they will understand. The responsibility to do the right things rests with each of us. We don't take customers - EVER. We don't take recruits - EVER.
Image - this one gets tougher and tougher as more resist dressing like professional women in the business world of men. But, it doesn't matter how tough it gets, Mary Kay asks us to wear a dress to EVERY meeting, EVERY guest event, EVERY skin care class or facial, EVERY interview. The only time it is OK to wear pants is to a workshop that has been announced as a casual dress event.
Attitude, Ethics, Image - Mary Kay Ash was always a woman ahead of her time. Let's not try to justify, just to get our own way - the thing that makes people successful in this business is team spirit. One day you will build a team - what kind of team do you want - do you want people like YOU? We usually do get back exactly what we give out - it's the law of sowing and reaping.
Comments (32)
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16 Nov 2009 01:45 | Pax
[quote]In fact, the only reason you're not yet in your red jacket or red car or director suit is because you just have not heard enough no's. [/quote]
No the reason why I never got into the director suit was because I didn't hear enough yeses. What a dummy! Oh and making up people as team members didn't do anything for my numbers either.
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16 Nov 2009 01:48 | dupedbypinkfriend
[quote]The difficult, challenging part of our wonderful opportunity is ... ethics,....[/quote]
Yeah, it's so dang difficult to make money in this scam, that very few do not resort to breaking the rules. It is challenging to wake up in the morning knowing you lied your a$$ off yesterday to make a buck.
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16 Nov 2009 02:08 | Gingerbread
Poor Mrs. Goff-Brummett is stuck in the sixties. Women actually did have parties then, dresses were fairly common (as were people with good ethics).
Please step into the world of 2009, Mrs. Goff-Brummett! The party plan is obsolete, dresses are more so, and most of the people with ethics are definitely not in the Mary Kay bubble!
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16 Nov 2009 02:11 | Lazy Gardens
[quote]The difficult, challenging part of our wonderful opportunity is image, ethics, and attitude.[/quote]
I have noticed that lack, now that she brings it up.
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16 Nov 2009 03:28 | fantasygirl
Ethics? MKC, NSD's & SD's that are left have no concept of the meaning of this word. Someone needs to give this poor women a dictionary. More hogwash from the Pink Cult.
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16 Nov 2009 03:47 | Pax
The sad part of her email is the fact that some desperate IBC will read it and believe it as the truth. Then wonder why she can't make her business work and not realize that it's the "business" and not her.
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16 Nov 2009 04:09 | pinkinthered
How is requiring women to ALWAYS wear dresses being "ahead of her time"?? I always thought this rule was ridiculous. I'm all for setting a professional image, but dresses worked in the 50's or if you're in a cult. Wait, I just realized what I said.
Nuff said
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16 Nov 2009 05:17 | The Scribbler
"Ethics, attitude...those are the areas that we most often resist with a passion...is it because we resist any kind of authority, even the kind that has walked the walk and learned that the right way really is the best way?"
So what you're saying is that when NSD Dacia Wiegandt says to "Pull inventory as soon as possible," or when NSD Pam Shaw tells her recruiters to "Press through to a win!" in recruiting interviews, or when NSD Nancy Moser preaches that women all need to be "Mini Mary Kays," IBCs need to heed that guidance because if they don't, they're being unethical?
NSD Goff-Brummett's guidance is a fine example of Mary Kay's ever-present gun-to-the-head-style manipulation.
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16 Nov 2009 06:01 | vintagegold
"The difficult, challenging part of our wonderful opportunity is image, ethics, and attitude"
Uhh...No. Mary Kay has been preying on women for 45 years now. Finding women who have not yet been stalked by an annoying, pushy, consultant is the difficult, challenging part of this "wonderful opportunity".
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16 Nov 2009 07:16 | whatwasipinking?
Think that's bad? Read this load of garbage:
http://susanhaselton.com/protected/directors/Pizza%20and%20Possibilities.pdf
So sad that they are teaching women to deceive other women. Looking back, I can remember my SD talking to me this way too, and thinking that she was so genuine and kind. I couldn't believe how excited Mary Kay made her, and I thought this must be the real deal! She was such a smart woman with a Masters Degree, so why would she leave her J.O.B to work for MK if it weren't a fantastic opportunity??? UGH
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16 Nov 2009 07:19 | whatwasipinking?
http://susanhaselton.com/protected/directors/Pizza%20and%20Possibilities.pdf
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16 Nov 2009 08:18 | windycitygal
Is it because we have such a need to do it our way? Is it because we resist any kind of authority, even the kind that has walked the walk and learned that the right way really is the best way?
This is really scary. The tactic is to shame consultants into giving up thinking for themselves. This is the classic 'mind control' MK exercises over consultants.
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16 Nov 2009 08:47 | Mercure
Think that's bad? Read this load of garbage:
....that is quite possibly the most manipulative thing I've encountered in a while now. It's also mind-numbingly disgusting. The fact that the whole stupid document relies on the guests' want not to 'appear rude' or desire to please the hostess is insidious. Then again, this is a teaching document for Mary Kay, so why I'm surprised I don't really know.
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16 Nov 2009 08:53 | outsidethepinkbox
[quote]Just wear nice clothes and act nice[/quote]
Well the Director I know Does NOT act nice. And the clothes - I laughed so hard the other day - the mean MK director was strutting around outside with bubblegum pink velour pants on (yes, I said velour!) and the biggest poofy prom hair ever
Now, I don't want to offend anyone, but seriously, unless you're 12 or wearing them to bed, if you are in your early/mid 30's - pink velour pants are NOT a good fashion statement. I'm surprise the pink pants didn't have Mary Kary Cosmetics written across the butt.....geesh
[quote]
Our customers do not understand our philosophy of building our business on the golden rule.[/quote]No, she doesn't live by the Golden Rule - doubt very much by her actions, that she doesn't even know what it is.
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16 Nov 2009 09:25 | dupedbypinkfriend
[quote]Now, I don't want to offend anyone, but seriously, unless you're 12 or wearing them to bed, if you are in your early/mid 30's - pink velour pants are NOT a good fashion statement. I'm surprise the pink pants didn't have Mary Kary Cosmetics written across the butt.....geesh[/quote]
[IMG]http://i391.photobucket.com/albums/oo357/swimmy11/o_BXE5bIEW4IqVPeJ-2.gif[/IMG]
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16 Nov 2009 10:22 | ciavyn
Wow. Seriously. This chick sets women back about oh...50 or 60 years. This skirt thing is ridiculous, and even more amusing now that corporate is no longer spouting it. And Ms. NSD: people don't understand the Golden Rule? Shockingly enough, a number of businesses operate off of that rule. And I'd be willing to bet that they follow it way more often than any mary kay consultant or director. And the last time I checked, attitude was rarely the issue for most failing, gun-ho directors and consultants. Most of us were so high on the pink, our attitude couldn't be forced to face the reality of altitude.
If I remember correctly, this is the same NSD who showed up at an event right after her husband died suddenly. I have all kinds of sympathy for it, as its never easy. But I couldn't help but wonder...what if she had taken time off to grieve? Would she have garnered the same respect? Or was she respected because like a good pink soldier, she shut off her emotions and life, and towed the fake-pearl line? You can guess my answer.
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16 Nov 2009 12:33 | Still Breaking The Basic
Of course Mary Kay is soooooo easy.
The product sells itself.
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16 Nov 2009 12:38 | currantcraze
When my attitude changed, and I started to show discouragement as a Director for 10 years without any real results, (ie, the pink fog was beginning to lift) my NSD suggested that I try medication for despression! She was the only one, not my husband, family or friends thought this was the solution for me. I shudder to think if I had taken her advice, and continued to think "it must be me", "I'm the only one struggling with my business", only to be hazzed over by medicating myself into thinking I was happy where I wasn't. My internal voice was stronger than ever when I left MK, and I listened. I was not "depressed", however, I was saddened by the fact that I had remained in something so long and with so little pay.
Since I have been out of MK I couldn't be happier in fact. I have time to spend with my family and I don't need to feel guilty about anything I am doing that is not an "income producing activity" or something I should "delegate" to someone else. Actually, sometimes, dusting is very satisfying!
Where was the ethics of my previous NSD when she suggested medicating me? Not any where close to where they should have been as a "daughter of Mary Kay"!
And why do I have a sinking / scikening feeling that we just might see these velour pink pants with MK across the touchie as a quarterly Star Consultant Prize?!
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16 Nov 2009 12:47 | outsidethepinkbox
[quote]And why do I have a sinking / sickening feeling that we just might see these velour pink pants with MK across the touchie as a quarterly Star Consultant Prize?![/quote]
I say they should do it! It would make everyone who sees them laugh.
I swear these MK ladies are like the Emperor's New Clothes - everyone else can see it but them.
That was terrible for her to tell you to take medication - practicing medicine now too? tsk tsk I would think that is a very big legal NO NO
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16 Nov 2009 23:22 | Pax
[quote]surprise the pink pants didn't have Mary Kary Cosmetics written across the butt.....geesh
[/quote]
Oh dear lord. Please don't give corpse any ideas.
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17 Nov 2009 00:28 | fellformlm
This lady gives me the creeps. She reminds me of a stepford wife.
There are plenty (the majority!) of successful business women who do not wear dresses wherever they go. I find this degrading and insulting.
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17 Nov 2009 00:52 | gotheart
kathy "goof" brummett was in the tupin, vernon, shaw clique .......they all had a race to nsd........i remember when kathy's nsd debut how she thanked them all for their support...........now that i see more clearly i am most disappointed in kathy.
she preached jesus all the way to nsd.
Ethics - sometimes it's so easy to justify doing the wrong thing. Sometimes it is easy to slip it by and hope that no one notices.
FOR SURE! she knows what she is talking about!
nuff said bout that!
off to my cashier therapy!
it is amazing.
i go to therapy 4 days an week, for eight hours a day, can ya imagine that much therapy! and get paid for it!i will have to tell yal some of the innnnncredible stories about my therapy!
you will loe them!aight later!
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17 Nov 2009 01:21 | didpinkawhileago
If I remember correctly, this is the same NSD who showed up at an event right after her husband died suddenly. I have all kinds of sympathy for it, as its never easy. But I couldn't help but wonder...what if she had taken time off to grieve? Would she have garnered the same respect? Or was she respected because like a good pink soldier, she shut off her emotions and life, and towed the fake-pearl line?
Oh wow, this is so sad! I wonder how her family felt about that. Just thinking I could loose my DH so suddenly, I cannot imagine just keep going with my day.
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17 Nov 2009 04:18 | The Scribbler
"Think that's bad? Read this load of garbage..."
The document features some classic gun-to-the-head manipulation...
"NO pressure for you to buy or do anything, and although I believe with all my heart you'd be GREAT in Mary Kay and I'd LOVE to work with you, I understand that MK is probably not for you. With all the pressuresout of the way, is there any reason you
couldn't come for pizza...[Get a YES]."
Followed by a little "Get them to trust you, then hook 'em like a halibut" emotional manipulation...
"Make [your prospect] feel comfortable...goal is to connect, build relationships and trust! Presentation by YOU beginning w/your passionate I-story...TUG at their heartstrings!"
Followed by a beautiful display of the Mary Kay Go-Give spirit:
"BE BOLD, ASK for the DECISION, and EXPECT YES Decisions."
Who in Hades would teach such filth?
"I believe in YOU! Love, Pamela Shaw"
Why, it's none other than the Whitewashed Tomb herself, NSD Pam "Press through to a win in recruiting interviews" Shaw.
Surprise, surprise.
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17 Nov 2009 04:49 | TheTruthShallSetYouFree You can have the best attitude, ethics, image, but if the products are not good then you have nothing! MK products are not worth the wholesale price, because of the ingredients. MK needs to scrap the whole product line!
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17 Nov 2009 10:38 | noMKBShere
"Is it because we resist any kind of authority,"
Hmm. Just as I thought. I really wasn't running my own business. I know it sure in hell never felt like it!
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17 Nov 2009 12:13 | AesSedai
GAG!
I went to every event, with my manicure, washed car and fresh haircut, wore a miserable skirt and heels to every one of them, ignored the advice of many wise and well meaning friends, BEE-lieved with all my heart, and NEVER did anything that could be counted even remotely unethical. I never lied, took other's recruits, or fudged a weekly accomplishment sheet.
Ask me how long I lasted: in earnest, less than a year.
Ask me how many recruits I had: two sympathy recruits and one genuine recruit (poor girl).
Ask me how much money I made: NONE, actaully I lost tons of money.
These are SO NOT the issues in this company. Sad, delusional, selfish women.
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04 Dec 2009 12:00 | getdapinkouttahere
I didn't get in the suit because I didn't have the personality to not be so blunt! I also didn't get in the suit because it looked like something my great grandmother would wear on the pastor's anniversary (my great grandfather was a minister). MK mummies strike again...
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