Written by SuzyQ
Dear Mary Kay Cosmetics,
I have been writing things for Pink Truth for more than a decade. The things I criticized in the beginning are unchanged. I know you have someone at the corporate offices who is tasked with monitoring this site. I know the executives know full well how consultants and directors are taken advantage of, how almost no one makes money, and how this wonderful opportunity for women actually ends up damaging women’s finances.
But please hear my heart on the following points:
1. Do you ever look at the numbers of “T” consultants coming back into the company on the last day of the month? Any month? With as close to $225 w/s as one can get to it? And rarely is there a Section 2 order attached to these orders?
2. Do you ever pay attention when a new consultant has 2 or 3 initial inventory orders that have been flagged as “credit card decline”? Do you know what that means? No? Well, it means that a director has placed usually a $1,200 AND an $1,800 and has 3 days to get a credit card for the new consultant, and based on the credit limit, one of those orders will be approved before the month closes and the other will remain as “on hold.”
3. Have you ever paid attention to what is fondly known as the Unit Bounce? This is what occurs when a personal use consultant is moved from one unit to another depending on who needs a body at a particular time. You might be interested in tracking Social Security numbers to see just how frequently this happens. Sometimes, the personal use consultant in question actually knows about this, sometimes he or she just suddenly starts receiving the Applause again.
4. Isn’t it interesting that a director can use her own credit card to place an order for a consultant? All she has to do is promise that the consultant gave her the money for the order in advance. So you mean to tell me that all these newly reactivated consultants do not have credit cards of their own, but do have cash lying around to give to the director who uses her own credit card? It might be fun to just check by phone with the newest reactivated consultants, especially in June, or in the last week of car qualification, to find out why these consultants just happened to come back in with a $600 order, and then forgot to order section 2 items.
5. Does the rate of directors losing units and cars ever bother you? Did anyone ever think of doing something like an exit interview (something done in real jobs)? Does this strike you as a viable topic for one of those high level meetings? Has it occurred to you that your NSDadvisory board doesn’t have a clue as to what is actually going on in the field? And that they have vested interest in keeping things as they are, and that they are concerned that their checks are continuing to shrink.
6. Has anyone ever thought that starting DIQ with 8 recruits is a bad idea? It seems it’s really good for corporate and for the DIQ’s director. But the DIQ herself? Not so much when she has a weak and small team. It creates weak directors and wreaks financial havoc on those involved. Back when DIQ started with a team of twelve or started after finishing the car, it created directors who at least had a fighting chance.
7. Have you notices how many directors are make and miss production every other month? Did it occur to you to check to see the director’s personal production in the months she made it to $4,500? I believe you will see a correlation.
8. Again, with directors. You are losing them. These are not all new directors. You are losing seasoned directors. That should at least cause a wrinkled brow on someone. There IS in fact, something afoot. This should concern you. Really. It might be worth your time to find out why.
9. And really, the religious abuse needs to be addressed on a corporate level. I am dead serious. Your NSDs and their hot shot directors are really really causing great emotional distress among the consultants and others. If we consider quitting MK, we are also quitting God? That Mary Kay Ash is deified as a god.
10. And last but not least. Shunning and lying. If one of the favorite phrases in the recruiting interview is the no risk thing… don’t like it? Send it back! Then you might want to reinforce that those who choose to leave are not pariahs, but are simply women who are on a different path. We haven’t gone to the devil, we aren’t losers, we aren’t turning our backs on God, we just changed our minds… for a variety of reasons, see “exit interview” above.
I will be done with this last comment. There would be no need for Pink Truth if you hadn’t lied, manipulated, deceived, and have been generally awful to your sales force.
Another Loser Director Emeriti