Written by Parsons Green

Susan Robinson is a Mary Kay consultant who doesn’t carry inventory. However, she received a website order (i.e. My Shop) that totaled $450. She only received $190.59 in her stripe account for her profit. Service charges are OUTRAMOUS and she hates the new system. This is nowhere close to 50% profit. Jessica Dudley shares that she is asking her customers to not use the website and to order from her directly. Susan says she only uses CDS to fulfill party orders.

Julie Vilumnsen tells Susan to call Mary Kay. They need to know. Diane Critchlow wonders why Susan is confused. This is how CDS has always worked.

Kristen Kelsch asks Susan if she gave free shipping. Susan says she did not. Kristen then does the math. The customer ordered $408 in product, which would have had $32 in tax and $5.95 shipping. Susan would have been paid $204 in profit. Stripe charges 2.9% in processing fees which then gives Susan the $190 she received.

Lorena O’Brien is outraged. She must see the order details to try to do the math herself.

Linda Leonard-Thompson reminds everyone that credit card and shipping fees are tax deductible.

Karen English will not be using My Shop. If Mary Kay wants control of the customers, they won’t need consultants. But Nikkie Renae loves the new My Shop. She no longer will have to spend money on inventory that will sit there unsold. She will have a 30% profit until she has $450 in retail sales. Rebecca Keating won’t be using My Shop or Stripe. Even though the processing fee charged to Mary Kay consultants is 2.9%, she heard from a friend that Stripe charged her 6% on a transaction.

Marye Kay Erickson cannot understand why the website had to change. She is ready to quit Mary Kay because of all the changes. Kelley Ann’s mother has been a director for almost 50 years. She feels the company is making it very had to be a consultant.

Tiffany Hertzberg had an $88 website order. She’s worried that she won’t see much profit from the order. She’ll continue to order inventory. Dana Marie reminds everyone that Susan made $190 in profit, and didn’t have to have inventory on hand to fulfill it.

Once again Mary Kay has shown to the consultants that their feedback does not matter. They will run the company the way they see fit. After all, they do have several lawsuits to pay for!