Mary Kay Consultants Don’t Like My Shop
Written by Parsons Green
Mary Kay Consultants are still frustrated with the new Mary Kay My Shop website for customers. In this recent thread from “Let’s Talk Pink” on Facebook, Jill Hall mentions:
- You can no longer print an invoice from the site
- Mary Kay no longer offers color cards for purchase
- You still cannot offer gifts with purchase on My Shop orders
Jill has only received one my shop order and it was from a current customer of hers who knew she was out of town.
Several consultants replied to Jill with their own frustrations about the business. Sandra Willard adds that Mary Kay no longer provides the reports that she used to file her taxes!
Kerri Bonasch may have to discontinue offering free shipping.
Sandra Husband wonders if anyone at corporate even listens.
Karen English had a local customer who ordered a set online. Shipping took a week, and Karen could have had it to her the same day. Mary Kay is no longer the company she joined 34 years ago. Tonya Vice has been with Mary Kay for 22 years. The company is concerned with how much money they are making!!!!
Diane Kuciel says that My Shop was needed to show that actual customers are buying product. However, how can the company prove that when consultants have to go outside the website to offer sales and free gifts?
Barbara Thomas is very concerned with the future of Mary Kay. Her business is struggling and she has very few reordering customers. She then shares an article about the Rogers Family’s multiple lawsuits. (Well done, Barbara!)
The sentiments in this thread are consistent with other threads in this group and other Facebook groups. Consultants do not like the direction the company is going. Does anyone in corporate really care?
Also, consultants, please remember:
Visit the
“These women checking out as a guest means they don’t want to be contacted. Please be kind and respectful.”
In what context do folks want to be pestered by a retailer? When I create an account on any retailing website or app, they usually include a checkbox: “It is okay to contact me with promotions and special offers”. I always leave that box unchecked!
I get enough spam calls the way it is. No need to have MLM huns chasing me down too!
I allow promotional emails from small independent outfits, especially minority owned, because I want to support REAL small businesses. And because they often give sneak peeks of new items and discounts on stuff that usually never goes on sale and can be kind of expensive.
Big, multizillion dollar corporations? Box checked, usually before I fill anything else out so I won’t forget.
*Un-checked. Need coffee.
Good job to the author for bolding this line: “The company is concerned with how much money they are making!!!!” Hahahaha. As if ALL those other years Mary Kay Inc was running a charity & didn’t care.
It’s just gotten harder over the years to convince the customers they’re business owners & get new recruits, meaning the company’s revenues are drying up.