FAQ – Frequently Asked Questions

Here are the answers to some of the most common questions from visitors to Pink Truth. Many more answers to your questions are coming soon.

About the Mary Kay Opportunity:

Are there quotas in Mary Kay?

Yes, in order to be eligible to buy products at wholesale prices, you must first activate with a minimum order of $200 wholesale ($400 retail). You must then continue to purchase $200 wholesale every three months to continue to purchase products at wholesale. You must order at least $200 wholesale in one year, or you will be terminated as a consultant. There are also other quotas that car drivers and Sales Directors must maintain.

Do I really need inventory?

No, you do not need inventory. No one needs inventory in Mary Kay. Your recruiter or sales director will tell you its optional, but they will twist your arm to buy inventory. They will claim you’ll sell much more if you have inventory. (Not true.) They will tell you that women won’t want to wait for their products. (Not true.) They’ll tell you that those who are successful in Mary Kay carry inventory. (Not true.) They’ll tell you that if you’re really serious about being sucessful in Mary Kay, you’ll buy inventory (Not true.) The real truth is that Mary Kay lives and dies by the inventory orders of new consultants. Your recruiter and sales director are counting on you to put in an inventory order for the sake of their commission checks. They often start by talking about ordering $3,600 wholesale value of inventory, but if you’re not receptive to that, they may talk about $2,400 ro $1,800. Worst case scenario, they’ll twist your arm to buy $600 because that is the magic number that qualifies them for bonuses and extras.

Scroll down for more information on inventory.

New Mary Kay Consultants:

Read this article first

Sales Director or Director In Qualification:

Calling All Mary Kay DIQs

Just the Mary Kay Facts

Backstage Reality of a Mary Kay Director

20 Reasons I’m No Longer Pursuing NSD

About Pink Truth:

Why are you women at Pink Truth spending so much time rehashing your failure in Mary Kay? Get over it and move on!

Success in Mary Kay means you are good at lies of omission and are skilled at manipulating women to join by bait and switch tactics. Successful Mary Kay women eventually become brainwashed by inputting only company approved information, a systematized deception, while critical thought is discouraged. Mounting debt from inventory, expenses and travel are commonplace and hidden from new prospects. Soon the “successful” Mary Kay leader is living a life of hypocrisy and fraud. It was leaving Mary Kay that turned our lives from “failing” to succeeding, with part of the healing process involved with making amends where possible and helping to warn others. A long as Mary Kay continues to do business as usual, there will be no “moving on”. Responsible people do not hide inside when a predator is loose.

Read more about the mission of Pink Truth here.

I love Mary Kay. Why am I not allowed to talk about how wonderful the company is and what losers you Pink Truth people are?

Pink Truth is a safe-haven for those who have been hurt by Mary Kay or who recognize the abuses of this multi-level marketing company that is nothing more than a predator for women’s wallets. There are hundreds of pro-Mary Kay sites for those in love with pink to sing the company’s praises. This is not one of them. We’re here to talk about the reality of Mary Kay, and in particular, the “other side of the story” that you won’t hear from the women in love with MK. You’re not allowed to bash us because this is our playground, and we make the rules.

Why don’t you offer a “balanced view” of Mary Kay Cosmetics by having a section on here for MK success stories?

We don’t believe in Mary Kay “success stories.” Yes, some women make a little extra money in MK. Yes, very very few make an executive income in MK. But the vast majority of women lose money in MK, and those who “succeed” generally leave financial devastation behind them because of all the women losing money with MK. We’re not here to promote that type of success.

Further, we don’t believe any sort of “balanced” view of MK is necessary on this site. There are literally hundreds of websites offering warm pink fuzzies about Mary Kay, and we encourage those who love MK to go share their stories there. Unless Mary Kay Inc. is willing to add a “pink truth” section to their site to give it “balance,” we see no need to add a section here to promote MK.

More on Inventory

How much inventory should I order?

Little to none. You should only order what you’ve already sold or what you’re sure you can sell quickly. Mary Kay makes changes to their product line frequently, so you never know when the inventory on your shelf will suddenly become discontinued.  It’s also common to have inventory on your shelf and still not have what women are ordering.

Mary Kay makes money when consultants order from them. They don’t care if you ever sell any products. The company’s best chance of getting money out of you is with your first inventory order. This is why your recruiter pushes inventory so heavily, and the company offers a bit of free product when you make your first order.  But it’s not in your best interest to carry inventory, especially when you’re new and you have no idea what you will be able to sell.

What about the “free products” with my initial inventory order?

Free products are the bait to get you to place an initial inventory order. They are enticing you to order more than you probably would normally consider ordering. Free products sound great, but the tradeoff is that you will have money tied up in inventory sitting on a shelf. You have no idea if you’re going to be able to sell it, so it’s not advisable to place an inventory order before you take some time to try out the business first.

I’ve been in Mary Kay for more than 12 months. Can I send back my inventory?

Yes, yes, yes!!! You can send back products you have ordered in the last 12 months, no matter how long you have been a consultant. Recruiters and directors often say that you can only return products within your first year as a consultant, and that is absolutely not true. You can return products at any time. See the details on returning Mary Kay inventory here.

How do I send back my starter kit?

Details on returning your Mary Kay starter kit are found here.

How do I send back my inventory?

Details on returning your Mary Kay inventory are found here.

Check back as we add to this page…