Even More My Shop Problems!
Written by Parsons Green
Mary Kay’s “new and improved” My Shop online platform for consultants to sell products is the gift that keeps on giving. The new system was rolled out in December 2025 to replace the old consultant websites that were purchased and operated through Mary Kay Inc. It has been nothing short of a complete disaster. Consultants do not trust the company anymore because of all the shenanigans. The system is so bad that sales directors are closing down their sites.
We have reported many times on the frustrations consultants are having, and we’ve got more!
Stephanie’s sister wanted to order products from her mom who is also a consultant. A completely different person popped up as the sister’s consultant.
Other consultants share it’s an issue for them and their customers too.
Is this a bug or a feature? Surely Mary Kay has known of this issue for the entire year, and has done nothing about it. That suggests that this is exactly what MK has designed the site to do, but the question is why?
Visit the
“That suggests that this is exactly what MK has designed the site to do, but the question is why?”
My two cents…
Ryan is aware of what will happen to MK if the FTC comes knocking. So he came up with a way to show that MK provides a true option for retail selling to the consultants. If MyShop worked perfectly, new consultants would be able to experience commission sales without SD involvement. Good for the consultant, not so good for the upline or MKC.
By allowing the intermittent issues to fester, new consultants will be reaching out to their sales directors for advice, which will likely lead to a pitch on the merits of front-loading and selling from your own inventory, and ultimately, to recruiting.
This allows MKC a path to continue the lucrative status quo, while at the same time demonstrating that consultants have a true choice whether to hold inventory and to recruit. If consultants choose to front-load, that’s on them, given they turned down the MyShop option.
For xSDs who campaign against MyShop within their own downline, MKC can simply throw them under the bus, and say they deliberately acted outside MK policy.
Its a hedge, and a clever one. Especially if My Shop gets just enough uptake to keep the FTC at bay, without eating too much into MKs front-loading gravy train.
I think these so-called glitches are intentional and part of the pathway to the affiliate model. Ryan and his ilk know exactly what they were doing with My Shop, and their silence on the issues speaks volumes.
See, this makes sense to me as something a SMART CEO would do. But cynically, is Ryan really smart enough to have a strategy like this? Or is he just dog-paddling and hoping this get magically better?
Ryan never had to be CEO. He already had the cash. He could’ve let someone else run the company while he’s off in Richpeopleville. No, he wants to run it. I think he dreams of making MK into the next Amazon, and this is him believing he’s on his way there. Yet somehow, making the next Amazon means not bothering to fix (or being too cheap to fix) company-breaking website problems.
To quote the Office:
Ryan is like a son to me.
Ryan cost the company millions.
Ryan’s big project was the website.
Oh my gosh, did Ryan get arrested? (We can dream).
I think he wanted the fame of “running” MK and thought it was on autopilot and prepared to be a money printing machine indefinitely.
He is woefully unqualified to be CEO and had no idea what he was stepping into. The company was already behind the 8-ball when it came to e-commerce and business in general. For goodness sakes, they still stalk people at malls and ask them to have home parties! The business model changed very little in 60 years!
So, here we are with a quickly failing business model in the U.S. and what to do, what to do…
They’re throwing a Hail Mary, and that’s failing too.
Well, well. If it isn’t Farhad Billimoria popping up again on MyShop. He showed up on my consultant search several times in the past.
I have a feeling he’s not your “average” IBC.
Why does a professional in power engineering have a My Shop account? Is this a placeholder name, a stolen identity or what?
https://xplorestaging.ieee.org/author/37087077679 Farhad Billimoria received the master’s degree in energy systems from the University of Melbourne, Melbourne, VIC, Australia, and the Ph.D. degree from the University of Oxford, Oxford, U.K. He is currently a Visiting Research Fellow with the Oxford Institute for Energy Studies, and the Director with the Power Consulting Team at S&P Global. His research interests include market design for low-carbon power systems, including the flexibility markets, resource adequacy and reliability mechanisms, hedging and financial products, and markets for power system security.
Several Farhad Billimorias. I like this one:
https://billimoria.wordpress.com/about/
I think that Farhad B. or whoever it actually is, is someone who found a loophole or put in code or whatever (I’m by no means an SME on this kind of tech stuff) to cause these pop ups so they can cash in on that 30% or 50% easy money. Is that the way the MyShop site is supposed to work? Pop ups during a random browse? And does MKC even care?
Could the company be setting up fake accounts themselves and arranging for in-process carts to switch to their fake accounts? Then the company would not need to pay any commission. Just a thought.
My mental scenario on how things have fallen.
Ryan did a search for a 100% completely unethical brilliant strategist who could design a magic tablecloth to whip out from under the plates of the minions of MK. This would easily and within 24 months divest Ryan’s Pot O’ Gold of all pesky cobwebs of the past, and remove the even more dreadful human element in the business details.
I would say, with My Shop, mission well on its way. Kudos brilliant strategist, but please add stripping the one who employed you of all his goodies as well, as that is what a TRULY completely unethical brilliant strategist (CUBS) would do.
I suspect now perhaps Farhad Billimorias is the public face of said CUBS. Farhad=Exalted One. Billimorias=BILL MORE, BILL MORE, BILL MORE lololol.
None of this has been a glitch, at all, ever. System is working exactly as intended and as designed so actually, kudos again CUBS on such a smooth transitioning from a human-bound, clunky order process to the sleek, new, high tech My Shop. Year 1 is culminating flawlessly, and Year 2 should lead to the complete eradication of any trace of the archaic human based system. I am sure by 2028, not a trace of DNA will remain.