Coronavirus (COVID-19) at Mary Kay Headquarters
One Mary Kay Cosmetics employee has already tested positive for COVID-19. No word on others, and the employee with the presumptive positive test has not been identified. At a corporate level, Mary Kay Inc. is attempting some steps to limit contact between employees because of Coronavirus concerns.
Employees at the Dallas headquarters have been placed into three groups (A, B, and C). Group A is to come into work on Monday and Thursday. The other groups come in on their assigned days. The plan has not yet been deployed, but employees are being encouraged to voluntarily work from home. Meetings are to be conducted via web platforms, and management says they’re testing their systems with all the extra remote activity.
But the system is already failing. Employees have been unable to log into meetings because there is not enough bandwidth in the system to allow so many employees to log in at once. MK has a Disaster Recovery Team, but it’s apparently a mess with poor communication and systems that aren’t set up properly. The business continuity plan is poor, and management has been slow to respond to problems.
Employees at Mary Kay headquarters are in a mild panic. Leadership isn’t saying much, and what they are saying isn’t helping.