Mary Kay sales directors are upset because consultants in their units are buying products at wholesale from other directors. Oops. Big no-no. So these directors who are selling are able to place product orders that get production for them (which means commission checks and credit toward cars). And the consultants benefit because they can get the products they need without having to place a full order with Mary Kay.
If a large number of consultants and directors are choosing to do this (which goes completely against the MK rules), does that mean there is something wrong with your “business” model?