Don’t Fall For the Directorship Trap

Written by C.W.

I’m sitting here today in utter disbelief that I wasted nearly 2 years of my life pursuing something that was not only impossible, but ridiculous: being rich from my Mary Kay business.

Don’t get me wrong, I had some fun times and made a (very small) handful of incredible friends, but I discovered so much more about the company, the “top 2%” (directors) and the poor, unknowing consultants. I understand I held a position in the company where I was known pretty well and though this may cause me to lose friendships or lose respect, my story must be told in order to save individuals and families.

I terminated my agreement by sending back my product in August, two years after I got into the company. Let me tell you how it began, the omens I should have listened to, the way others made me feel and my triumphant decision to say goodbye to the pink cult. How could someone “so successful” at Mary Kay be on Pink Truth? Well…

I started my business because I saw a girl in one of my classes be so successful at it! I joined her team and we were both red jackets together within a month! Did I mention we recruited just anyone who seemed doe-eyed for our own selfish reasons? That’s how it works after all! Because of us being in the “Top 6% of the company”, we earned a trip to Charlotte, NC! Oh wow! Yes! We earned it, but we had to pay airfare and hotel fees… food… transportation… but we earned a trip, right? I mean, yeah, we earned it! So we blindly went to Charlotte and we both decided we wanted to be in DIQ at the same time so naturally, we had a fight. This was the beginning of the end of our friendship.

See, before she recruited me, we would hang out every single day. Yes, she was trying to recruit me, but we became friends. Unfortunately, I beat her into DIQ and the person I became caused us to no longer be friends. My director began to share lies with me about my recruiter and force-fed me misinformation. She turned me against my friend. I feel horrible about how I acted.

I quickly became pretty well-known in the Mary Kay community and I got a pretty good buzz off of that, having not been noticed in school. I marketed myself in such a way that I could get my name out there and pretended like I was some sort of Mary Kay high-roller. Quickly into my business, my accolades were pretty nice, having earned a car in 7 months, having a gold medal under my belt from adding 5 new team members in a month (none of which lasted more than a month) and I was in DIQ (Director in Qualification)! It was time for my director to earn her second car and it was New Years Eve!

Because she had no voice, she asked me if I could do the majority of the work for her. Yes, I had a date that night, but I canceled on him because I was “holding a promise” and “doing the good thing.” After putting in every cent of my profit for the past few months, she—I mean “we”—did it! I felt so happy that I was useful to her because when I wasn’t, she wouldn’t call.

Then, just a few months later, I fell out of DIQ because my team didn’t make the required production. My director told me “It’s ok! Submit again!” So I blindly did! And we didn’t make it. Again. I felt depressed and defeated and guess what! My director stopped calling! I stopped going to events. No one in the MK community talked to me anymore—except for one director who, to this day, is my best friend (but girl, if you’re reading this, you NEED to get yourself out of this pink trap). Remember this fact for later.

It took me a good 6 months to recover and to come back. This time, I started to pretend that I was deeply religious to gain favor since the company is “faith first, family second and career third”. “God” was only used when convenient. Often times when reaching a goal, I would hear “If God puts you to it, He’ll bring you through it!” or when I was facing adversity—“It’s in God’s plan”. I decided to swallow my pride and pretend I was a religious zealot.

At this point, I was in DIQ for the third time. When I earned the opportunity to go to Leadership, I was so excited! But guess what! At the last minute, my “Pink Cadillac” (in quotes because she has to do a co-pay) director let me know that she did not make hotel reservations with me so she expected me to pay upwards of $240 a night for 5 nights for a room by myself. Guess who didn’t go! I told everyone she did it on purpose, but no one believed me since it was code to “uphold and protect your sister sales directors.”

From that point on, I did everything the opposite of what my senior had told me. I was personable, I was loving and I became friends with everyone who entered into my life.

It was merely one week before we were finishing becoming a unit—AKA: I was asking people to place orders so I could selfishly become a Sales Director. I secretly believe that corporate makes the “Red Jackets” red because NO ONE wants to be in them, so they’ll gladly pay any amount to be out. I wanted that “400% pay increase” that everyone bragged about!

But wait… that same month my friend and future “sister” sales director (since Mary Kay is SO much like a family) made a commission of less than $10! I ignored that and blindly went into career conference, walking on stage in my Red Jacket as a DIQ—the same way I walked last year! I loved the recognition but still here, I thanked each of my unit members for allowing me to cross that stage. I haven’t yet become like the robot director that I would soon become. (NONE of my director checks were over $200, by the way. My highest consultant check was $800+. Go figure.)

A fight with one of my team members at career conference let to people shunning me. Again. I fell into a deep depression at midnight on April 1st where no one congratulated me on being a brand new sales director. I wanted it for so long, but it was lackluster. Jaded, I called my unit members, bawling my eyes out, wondering why no one would congratulate us.

That night, my now senior texted me saying that she needed to talk with me (where the HECK was she when I was in DIQ??). We met at one of my favorite restaurants the next day where her and her senior sat me down to tell me that I, out of all people, had integrity issues. While having a panic attack in public, they got up and left me there. I never saw them again. In hindsight, this was the best thing to happen to me. At the time though, I didn’t leave bed for any reason whatsoever. I stopped holding appointments. I felt like my entire life stopped. I was obsessed with Mary Kay. Every other word was “Mary Kay”. (Granted, that’s not a word, but you get the point.)

We were building a national area. The sales director has been trying to do this for years, but she still hasn’t made it. I doubt she’ll make it anytime soon. She has directors and DIQs falling out all over the place. This idea to destroy my business was hers. She asked all of the directors, including my friends, to remove me and block me from social media and not answer my calls. The people at corporate had a bad taste in their mouth about me. To build a national area, you need a certain amount of 1st and 2nd line directors. To this director, I was 3rd-line, so guess what! She had no problem banning me from her Mary Kay studio, and she began to ruin my business by sharing with directors in my area that I was not a director to work with. Guess what! No one wanted to work with me!

Because of this, I immediately fled to Dallas for New Director Education. I stayed at a completely different hotel because of some of the directors from the “Trying to Finish by Seminar 2 years in a row” Future National Area were going to be there. Could y’all believe I felt that alienated that I did that?

At New Director Education, I was told that even though new directors typically don’t make money, you HAVE to buy this, that, rent a training center and oh my gosh, if you can’t afford it, sell some product! Really? This is what we told consultants! “If you need money, sell something!” I flashbacked to all of the appointments I had where I didn’t sell anything. I could tell someone “Yes, I have 100+ customers!” but what I meant was “Yes, I have about 3 people who order every month, 12 people who shop sporadically, and 85 people who ignore my calls!” Let’s play the “how many relationships did I ruin” game, shall we?

After trying to make directorship work month after month, I just couldn’t do it. I felt like I wasn’t allowed to tell anyone what happened so I kept it a secret for so long, but then I exploded. I couldn’t be the person that everyone wanted me to be. I refused to manipulate people to place orders on their credit and ruin their finances. After not being invited to a good friend’s car party (because she was 2nd line to the sales director), I decided that I would be leaving Mary Kay. I refused to let people treat me as the red-headed step child. As of July 1, I stepped down from directorship. I gave my senior the gift of nearly 50 non-working unit members—a gift she deserves. 50 empty boxes.

I was #1 in my unit for sales my first year. I was #2 in the national area for sales and sharing. I earned 2 go-give awards. I earned a car. I walked on several stages for my “accomplishments.” I became a director. I thought I lost it all, but I am thankful that this didn’t work out because Mary Kay was not me. No one deserves to be treated this way. Don’t fall into the pink trap.

Moral of the story: You may be on this website thinking “Pink Truth is full of people who didn’t work their business or expected a magic genie to appear to help them”! Well, I thought the same. I was brainwashed. Though there may be some people like that on the planet, I’m here to show you that if you’re having doubts, call it quits. There’s so much more you can do in your life.

I actually lost money doing Mary Kay. I lost friendships, I lost relationships with family members for a while and I lost myself. I feel horrible for not listening to my mother and my sister for telling me that I was being brainwashed. If you want to live a full, happy and successful life, drop the pink and do something better, like work at McDonalds for example. It is better on the other side. I hope that you, the reader, has gained some insight on why you should rethink the pink.

16 COMMENTS

  1. Let’s see: we have here a young woman, maybe not the world’s greatest self esteem, who’s hungry for recognition and success, who gets a taste of it and wants more. This makes her vulnerable to the manipulation and bullying endemic to this pink sisterhood, especially that lying, backstabbing termagant of an NSD never to be. Trust me when I say that Corporate never told her anything about you (because they had no idea that you even existed. Of course, they don’t know she exists, either.) Hating it and too afraid to tell anyone; besides no one wants to hear it lest they become the next target.

    As for the critics, LW found a way and made a way, against some staggering odds. She had the car and the accolades and the stage walks. She did all the things and checked all the boxes, and yet she lost money and was miserable. I’ll be watching to see how you’ll all contort that to make it all her fault anyway.

    Congratulations on finding yourself again, LW. I hope you’re doing better now, especially now that you can ignore “No Sex, No Supper” June and have some summer fun.

    20
    • “As for the critics, LW found a way and made a way, against some staggering odds. She had the car and the accolades and the stage walks. She did all the things and checked all the boxes, and yet she lost money and was miserable. I’ll be watching to see how you’ll all contort that to make it all her fault anyway.”

      But…but she’s just a Lazee Looser(TM) that gave up, didn’t work hard enough, didn’t plan her work and work her plan, didn’t do 3-3-3 followup, didn’t push hard enough, didn’t…

      The truth is the odds are so stacked against anyone in MK that breaking even is next to impossible let alone turn a profit. Absolutely NOTHING could be done to alter this. I’m just sorry that the poor author experienced all that stress, the shunning, the backstabbing, destruction of friendship, families and self. All the chaos, anxiety and worry and heartache for a pink chimera that’s impossible to capture no matter how fast you run chasing it. Sadly there’s nothing unique about this story, its an everyday thing in MK. I’m glad she finally realised what was happening and got out. Many don’t and will forever be on the pink hamster wheel, throwing good money after bad.

      PTers here that were in MK even if they left a long time ago still have raw wounds that will maybe never fully heal due to the damage the Pink Vampire did. It’s awful the hurt caused to people that are ensnared by the promises of providing for their families, making new friends, increased self-esteem, whatever hole MK was supposed to fill (there’s literally thousands of scripts on recruiting on how to use someone’s problem as a reason to get into debt with MK). It’s so very predatory and destructive.

      13
  2. The “you have integrity issues” is common with far too many directors. They LOVE to use that line on others who they feel threatened by — because it’s their integrity that is lacking.

    My senior did that to me, claiming I had questionable integrity. (Funny coming from her — she’s an attorney *insert joke here*). I tossed it back into her face and laid out example after example of how she and our wannabe NSD would sabotage far too many DIQs and new directors. (News flash — neither of those women are NSDs and they will never be NSDs.)

    I’m glad to read that you are out. Enjoy your life away from this toxic pink cloud that destroys more than it builds.

    22
    1
  3. Oh the drama. Talk to true entrepreneurs about the type of drama you should be experiencing as a business owner. These silly titles, clothing, awards and costly/bogus recognition ceremonies are nowhere on the list!

    Skip the MLM drama and get a regular job. You will make so much more money per hour invested, and you will sleep better at night. And your regular job will not ask you to exploit/strain/destroy your personal relationships!

    There is a reason regular folk celebrate when a family member or close friend leaves MLM for good!

    17
  4. C.W.: “…her and her senior sat me down to tell me that I, out of all people, had integrity issues.”

    Also C.W.:
    “I was asking people to place orders so I could selfishly become a Sales Director.”

    “I could tell someone “Yes, I have 100+ customers!” but what I meant was “Yes, I have about 3 people who order every month, 12 people who shop sporadically, and 85 people who ignore my calls!”

    “I started to pretend that I was deeply religious to gain favor since the company is ‘faith first, family second and career third.’”

    “…we recruited just anyone who seemed doe-eyed for our own selfish reasons…”

    Point being, ANYONE actively working in MK (or any MLM) who has recruited/attempted to recruit, built/tried to build a team/unit, ordered product they didn’t need in order to meet a goal and/or begged their downline to do the same, has integrity issues. EVERY SINGLE ONE of those activities literally REQUIRES a degree of untruthfulness across the dishonesty spectrum in order to be successful; from lying by omission, to bold-faced pants-on-fire lying, to the long-disproven yet still regurgitated claims about the company (taught at Harvard, #1 skin care brand, et al), to “you’ll sell it!” to *technically* true statements like “no inventory required!” (an incomplete sentence with a great big ol’ “but” attached that you’ll learn out all about later), to 100% false statements about “free training,” “50% profit,” and “owning your own business,” to all the superficial “friendships,” love-bombing, phony compliments, and warm chattering, ALL of which are overflowing with $elf-$erving ulterior motive$ de$igned as a mean$ to an end…and the list goes on…and on…*sigh*

    That said, C.W., I’m SOOOO glad you extricated yourself from the vile pink cult AND returned your product! Yeah, two years is a long time…but WAY better than 5, 10, even 20+ years later, or not at all. HUGE congrats and kudos to you!

    18
  5. Please don’t use the phrase ‘red-headed step child”. I’m a natural red-head and I absolutely HATE when people say that.

    Otherwise– your story is heartbreaking. I’m glad you are free from all that MK silliness.

    13
    • My daughter is friends with very tall red-headed twins. The friend group refers to these pretty ladies as “the gingeraffes”! Intended and received as a compliment!

      (ginger + giraffe)

      • I’m {checks box} nautral medium auburn. Well, I was until 2020 meant I was without supplies and decided to return to my original baby hair colour of ash blonde.

      • I don’t mind it either, Tracy.

        I’m a medium strawberry blonde (Gil the Miracle Worker helps hide the snow on the mountain top, so the color can shift a bit).

  6. “NONE of my director checks were over $200, by the way. My highest consultant check was $800+. Go figure.”
    Holy cow! So much for the executive income we hear touted so often! Or all of the Mary Kay Millionaires.
    I also find it ironic that other sales directors said you have integrity issues, since lying & manipulating is the name of the game in Mary Kay. Pot, meet kettle.

  7. What a sad story. But Mary Kay sales director’s have been pitted against each other from the very beginning. I would suggest reading the book- Ask Me About Mary Kay: The True Story Behind the Bumper Sticker On The Pink Cadillac. By Jackie Brown
    You will see how ruthless Mary Kay Ash really was in an effort to inspire
    “ competition “ by pitting directors against each other.
    Unfortunately this still goes in today.

  8. I know the people in this story and where it happened (Texas). The person is actually a guy, not a woman. They didn’t make a hotel reservation because none of the ladies wanted to room with a guy. It sucks to have to pay that much by yourself though.

    The director in the story is no longer a director, the senior is no longer a top director, but still is a director just chasing in on what she built. She lost her Cadillac.

    The NSD to be actually made it to NSD and within less than 2 years only had 2 directors, one being the senior director from this story. I don’t know how she stayed a NSD so long because she didn’t meet the maintenance qualifications for YEARS (5++). The NSD actually died a few years ago of cancer.

    I know this because I remember it all happening when it was my director (the senior). This happened 10++ years ago .

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